Location: New Haven,CT, USA
Essential Duties
1. Provides supervision to a unit or group of operational or technical employees. 2. Establishes and delegates day-to day tasks to meet unit/department objectives. 3. Ensures compliance with department, University policies, procedures, and internal controls. 4. Ensures accountability and stewardship of operational, financial and staff resources in compliance with department & University standards. 5. Oversees and manages segments of larger projects, developmental trainings, presentations, and communications. 6. Provides coaching, training, and mentorship to level 1 and 2 staff and/or non-exempt staff.
Required Education and Experience
Bachelor's Degree and four years of experience or equivalent education and experience.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit Learn about background checks under the Applicant Support Resources section of Careers on the It's Your Yale website.
Position Focus:
This position will act as a technology advisor to Health Science IT and supported clients, addressing existing and emerging technology needs. This position will also be responsible for:
Advising and mentoring the IT team members around professional development and advancing the priorities of the larger Technology Support Services team.
Leading specific projects and initiatives within the Technology Support Services team.
Monitoring and managing workloads across the IT support teams.
Adjusting staffing assignments as required.
Working closely with AV support teams to coordinate effort, and where possible, integrate our support operations.
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.