Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.The Manager, IT Quality Assurance will be responsible for leading a centralized Quality Assurance function tasked with ensuring the delivery of high-quality software products and services across Graco's technology teams. This is a highly cross-functional and collaborative leadership role expected to partner across the technology organization and business teams to build a comprehensive QA strategy, and lead the implementation and delivery of QA practices, processes, and tools. This role requires a strong background in software engineering, test management and delivery, quality engineering, and test automation.
What You Will Do at Graco Quality Assurance Leadership - Lead the build-out and progression of a QA Center of Excellence (CoE) and provide leadership and direction to a team of QA resources including analysts, testers, and automation engineers.
- Develop and implement QA processes, standards, methodologies, and best practices across the organization.
- Manage QA platforms and tools including test management, defect management, performance testing, and test automation tools.
- Oversee the management of testing environments across enterprise systems.
Test Strategy and Execution - Create comprehensive test strategies and plans aligned with project goals.
- Responsible for test management and execution across all quality domains including functional, regression, usability, performance, stress, load, and volume testing.
- Lead large testing efforts for IT projects spanning across enterprise applications, infrastructure platforms, data and analytics platforms, cybersecurity initiatives, and purpose-built solutions.
- Ensure end-to-end test coverage for software releases across all technology projects, products, and feature releases.
- Oversee test case development, execution, and defect management.
- Drive test automation initiatives to improve efficiency and test coverage.
Quality Analysis and Reporting - Triage and analyze defects to identify gaps in test coverage and process improvements.
- Define and track key quality metrics and KPIs.
- Report product health based on data gathered during release checkpoints.
- Provide regular status updates and quality reports to stakeholders across technology and business teams.
Cross-functional Collaboration - Collaborate with cross-functional teams to identify and resolve quality issues.
- Ensure non-functional requirements such as scalability, performance, and operability are addressed.
- Participate in efforts to standardize the QA toolset, including defect tracking and test case management.
Team Leadership and Financial Management - Lead, mentor, manage, and staff an IT Quality Assurance team, ensuring alignment with organizational goals and promoting a culture of excellence.
- Drive team performance by setting clear goals, providing ongoing feedback, and facilitating professional growth opportunities.
- Establish, manage, and be accountable for the annual team budget, ensuring effective allocation of resources and alignment with organizational strategic objectives.
What You Will Bring to Graco - Bachelor's degree in Computer Science, Engineering, or related field; Master's degree in related field is preferred.
- 7+ years of experience in software quality assurance domain.
- 2+ years of experience in a QA leadership or management role.
- Strong knowledge of software development processes and testing methodologies spanning functional, regression, usability, load, stress, performance and security testing.
- Experience with test automation tools and frameworks such as Selenium, Cucumber, Appium.
- Experience with performance and load testing tools such as JMeter, LoadRunner, Gatling.
- Experience with test management platforms such as TestRail, QTest, OATS (Oracle Apps Test Suite).
- Familiarity with Agile and Scrum methodologies.
- Excellent problem-solving and analytical skills.
- ISTQB, QAI, or other relevant QA certifications.
- Experience in implementing continuous integration/continuous delivery (CI/CD) pipelines.
- Strong communication skills.
Accelerators - Global industrial manufacturing experience and knowledge
At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.