Job Description The Manager is responsible for overseeing staff, operations and resources within a department or division to ensure optimal result and high employee engagement. The Manager ensures that the department is run according to institutional policies and any applicable regulatory requirements. Responsibilities 1. Administers and monitors clinic site and departmental activities, including Compliance with CSAT and JCAHO standards. 2. Compliance with HRA regulations and oversight of STARS Reporting 3. Compliance with OASAS regulations and work scopes, including data collection. 4. Manages the daily operation of the clinic site to ensure efficient and effective delivery of treatment services. 5. Manages and monitors patient assignments, completion of required paperwork and submission of monthly reports to funding source and regulatory agencies. 6. Facilitates interdisciplinary staff conferences to review patient progress and to formulate appropriate treatment plans. 7. Reviews the quality and content of patient records to ensure compliance with regulatory standards 8. Disseminates and reviews policy and procedure information accurately and in a timely fashion. 9. Develops systems to monitor completion of tasks and identify deficiencies. Establishes corrective plan of action to ensure future compliance. 10. Conducts and documents individual supervision meetings. Identifies staff deficiencies and mechanisms to improve employee outcomes 11. Participates, in conjunction with the Associate/Assistant Director of Operations in the recruiting, hiring, terminating, and evaluating of counseling, clerical and maintenance staff 12. Oversees and resolves problems related to clinic site systems including staffing and coverage, environment of care, medical records, patient confidentiality, staff/patient relations, and billing. Insures compliance with all applicable MSBI and OTP policies and procedures. 13. Participates in the development and implementation of new policies, procedures, and programs 14. Provides Saturday supervisory coverage approximately 12 times per year. 15. Participates in the department's performance improvement activities 16. Maintains patient/employee confidentiality in the management of information. 17. Prepares and analyzes operational and financial reports for review by the Associate/Assistant Director of Operations and Finance. 18. Maintains personnel and payroll records as required by MSBI and program personnel policies. 19. Manages clinic petty cash and discretionary funds. 20. Oversees the collection of self-pay fees and ensures compliance with OTP policy and procedure 21. Insures that Financial Counselors see Medicaid eligible patients. 22. Inspects and evaluates the physical condition of clinic site and recommends/initiates painting, repairs, furnishings and equipment replacement. 23. Coordinates activities of security, housekeeping, and loitering patrols. 24. Serves as a liaison between building management and the clinic site, when appropriate. 25. Responsible for the security and safety of patients and staff. 26. Responsible for maintaining good relationships with community. 27. Manages clinic inventory and orders supplies accordingly. 28. Assesses needs of clinic and makes budget recommendations to Central Office. 29. Provides oversight and coordination of admission process 30. Identify and oversee regulatory exemptions from Federal and State regulations. 31. Chairs weekly staff meetings. Qualifications
- QHP Required: LMHC,LMSW,CASAC
- Bachelor?s degree required, Master?s degree preferred
- Four years of paid experience in health care delivery, social work, counseling, community or addiction services, public health, public administration, social research or related fields required
- Three years of experience in a managerial and/or supervisory capacity required
Non-Bargaining Unit, AJP - MMTP Gouverneur - BI, Mount Sinai Beth Israel About Us
Strength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally. Explore more about this opportunity and how you can help us write a new chapter in our history!
About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high Honor Roll status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's Best Children's Hospitals ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's The World's Best Smart Hospitals ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.
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