Manager of Home Care
: Job Details :


Manager of Home Care

Wesley

Location: Kent,WA, USA

Date: 2024-11-14T20:43:05Z

Job Description:

As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health. Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation:

  • Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff).
  • We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff).
  • Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match.
  • A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit.
  • To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary.
  • Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee.
This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change.

Enrich thelives of older adults through community, choice, and continuing care in theManager of Home Care role. In this role, you willprovide direct supervision of home care services for an assigned territoryfocused on growing the volume of services in private homes. The primary role of the Manager of Home Careis to ensure residents contracted to receive home care services have theappropriate level of care and care plan, and the home care aides deliver safeand appropriate care according to company policy and state regulations. This role will work collaboratively with theDirector of Home Care and the Home Services Liaison to both grow the volume ofresidents served in private homes (off campus) and ensure stability ofservices. Find your sense of belonging at Wesley!

You willprovide continuing care through these responsibilities

Essentialfunctions of this position include the following.

Supervision of Client Services(service delivery)

  • Responds to inquiries for Home Care services, screens forappropriate level of care and redirects to other Wesley services, asappropriate.
  • Completes admission process, including explanation of services andobtaining signed consent and financial agreement.
  • Completes client assessment and develops the care plan.
  • Facilitates smooth initiation of services, including scheduling,orientation of caregivers, and client response to home care services.
  • Completes data entry into the EMR. Maintains complete and timelyclient records.
  • Completes on-going evaluation of home care services and clientreassessments every 6 months, or as indicated according to client health statusand requests. Revises the care plan as required.
  • Maintains compliance with WAC 246-335 defined for licensed HomeCare. Demonstrates understanding and compliance with regulatory requirements,Wesley organizational policies, and agency policies and procedures.
  • Functions as a member of the campus resident team, workingcollaboratively with the Wellness Nurse, campus leadership, social servicesworker, and other resident services to ensure safety and quality of residentexperience. Participates in resident review as assigned.

Supervisionof Home Care Aides (care delivery)

  • Responsible for hiring, orientation, training, and on-going evaluationof home care aides' performance.
  • Primary person responsible forcompleting scheduling activities.

*Responsible for overseeing carefor approx. 30 or less home care clients .

  • Supports program growth by providing gap coverage for residential carethat does not require certification such as pendant calls, escorts, fooddelivery, redirection and problem solving, as required.
  • Works within the scope of any active certification or professionallicensure, as applicable.
  • Maintains documentation as required.
  • Completes quality assurance activities as directed. Receives andreviews incident reports and takes appropriate action, according to policies.Reports to Director as required.

OtherHealth & Home Care Duties

  • Participates in marketing activities, especially as relates tomeeting new campus fill targets and growth of Catered Living program.
  • Accesses the electronic health record and extracts data fromsystems for reporting, compliance and dashboard indicators.
  • Provides coverage on Wesley campuses as assigned, such as forscheduled or unscheduled absences of the campus Home Care Manager II or specialevents.
  • Other duties and projects as assigned.

Our requirements and qualifications for success

  • High school diploma or GED required; Bachelor'sdegree in Marketing, Business Administration, Social Services or related fieldpreferred
  • Valid CPR and First Aid certification
  • Valid Washington State Driver's Licenseand active automobile insurance
  • Washington State Certified NursingAssistant license a plus (NA-C)
  • Demonstrated proficiency in providing direct supervision ofcaregiver staff.
  • Demonstrated ability to complete home care clientassessments/reassessments and care plan development.
  • Competence in use of technology, data entry into EMR, computerskills (email, MS Word, Excel, other)
  • Superior written, verbal and interpersonal communication skills.Ability to communicate effectively 1:1 and in group settings.
  • Professional, organized, detail-oriented and resident/customerservice oriented.
  • Ability to appropriately handle confidential information andmaintain confidences.
  • Minimum two years' experience in Home Care or similar supervisoryor management role.
  • Experience in back-office operations to include scheduling, datamanagement, and reporting.
  • Demonstrated interest and/or experience interacting with olderadults and their family members.

Physical,environmental, and mental requirements

  • Ability to stand/walk/bend/twist for up to 8 hours per day.
  • Ability to sit for periods for record review, phone consulting,and computer data entry.
  • Ability to occasionally lift up to 25lbs.
  • Ability to multi-task and remain calm in the midst of familydynamics

SalaryRange: $27.96 to $40.29 per hour
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