Overview:
YOUR PASSION, ACTIONS & FOCUS is our Strength
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Join the KnipperHEALTH Team!
The Manager Operations, 3PL is responsible for the effective management and leadership of a cGMP warehouse operation, and the personnel in supporting roles. This includes all aspects of the warehouse operation; receiving, storage, picking, inventory control, shipping and product returns and includes products classified as controlled substances, temperature sensitive and hazmat. Prioritize the daily workload to ensure effective use of resources, with a focus on inventory accuracy, cGMPs, Standard Operating Procedures, Client Specific Business Rules, safety, and operating metrics. Support internal and external clients.
100% On-site role based out of Charlestown, Indiana.
Must be able to work the hours of 10:00am ET-6:30pm ET Monday-Friday.
Responsibilities:
- Maintain a safe working environment for all associates.
- Maintain inventory accuracy levels at 99% or better.
- Ensure Warehouse resources are effectively deployed to meet fulfillment requirements for client service level agreements.
- Ensure all warehouse operations comply with security procedures in the facility.
- Ensure storage and staging areas are consistently maintained according to requirements in SOPs and are organized, clean and accurately stored/staged.
- Drive continuous improvement process for inventory record accuracy throughout all operations.
- Ensure proper coordination of incoming and outgoing materials to meet deadlines and delivery requirements.
- Ensure the timely and appropriate handling, recording and reconciliation of return shipments.
- Ensures all direct reports have clearly defined roles and responsibilities, monitors employee performance to ensure maximum utilization of resources.
- Identify areas for improvements and initiate changes to departmental processes and procedures.
- Promote cooperation, teamwork and open communication company-wide by supporting all internal customers.
- Maintains up-to-date and accurate departmental SOPs. Provides training and counseling to ensure SOPs are followed.
- Promote and model behavior that support company policy for business conduct; defined as CHART principles; Caring, Honesty, Accountability, Respect & Trust.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications:
MINIMUM JOB REQUIREMENTS:
Education/Training: Four-year college degree and/or extensive experience managing a complex integrated materials handling environment, preferably in a pharmaceutical, or other cGMP warehouse environment.
Business Experience: Eight (8) years inventory/warehouse experience with three to five years of experience in warehouse environment.
KNOWLEDGE, SKILLS & ABILITIES:
- Strong interpersonal skills
- Experience in WMS setup and system utilization Manhattan SCALE experience a plus
- Excellent problem-solving skills
- Ability to think process flows is a plus in a regulated environment
- Multitask balancing objectives along with issue resolution and day to day activities
- Excellent communication skills including but not limited to documentation, presentation and facilitation skills
- Training and instructions
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper Health is an equal opportunity employer.