Manager, Patient Transport at Monmouth Medical Center summary: The Manager of Patient Transport oversees the daily operations of the Central Transport department, ensuring efficient scheduling and training while maintaining high service standards. This role requires effective resource allocation to meet patient care needs and foster a cohesive workforce. The position emphasizes strong employee relations, process improvement, and responsiveness to customer inquiries. Job Overview:In the Manager role they will manage the day-to-day Central Transport department operations including scheduling, daily assignments, training, and equipment usage. They will ensure that the staff s assignments and duties are completed such that established standards for timeliness, service and productivity are adhered to. They will manage personnel to ensure a well-developed cohesive work force to meet patient care needs as it relates to all aspects of transportation services within the institution. Qualifications:Required:
2 years of management experienceBasic computer knowledge, Microsoft Office, ability to create spreadsheets and reportsPreferred: AA/AS DegreeScheduling Requirements: 8:00am-4:00pmMonday-FridayFull TimeEssential Functions: Maintains positive relationships with all customers, employee, physician, patient, visitor, and guestsUtilizes a variety of feedback to improve processes and services to meet and exceed customer needsUses sound employee relations practices and maintains high levels of visibility and accessibilityFollows through on all customer requests and inquiries in a timely fashionUtilizes principles of CQI in all work situationsContributes to improving quality services and productivityEffectively allocates and schedules resourcesAble to project and appropriately staff the unit/department to effectively function to demandUtilizes resources, both labor and non-labor to maximize efficiency and qualityDetermines priorities and organizes work and time to meet themFollows sound employee retention techniques; effective selection and interviewing, recognition, fair and timely discipline, and ongoing performance feedbackInteracts constructively, tactfully and diplomatically with others and resolves conflicts effectivelyDemonstrates cultural competency and ability to maintain a diverse workforceCompletes tasks and assignments in a timely, accurate and efficient mannerDemonstrates a sense of urgency in completing assignmentsOrganizes multiple assignments and/or projects simultaneously to accomplish goalsBenefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while deliveringa best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.Equal Opportunity Employer Keywords: patient transport, staff management, healthcare services, scheduling, resource allocation, customer service, training, quality improvement, operational management, healthcare administration