Job DescriptionTitle: Manager, People & Culture - Franchise Compensation Range: $118, 500 - 139,400 Location: Plano, TX Your Recipe for Impact As the Manager, People & Culture - Franchise, you'll be at the heart of our franchise operations, providing strategic HR leadership and partnering closely with our Franchise Operations teams. Your mission? To implement People & Culture initiatives that align with KFC's strategic goals and ensure our franchisees are equipped to deliver finger-lickin' good service every day. What You'll Serve Up
- Act as the HR Business Partner for Franchise Operations, providing strategic guidance on all people-related matters. Collaborate with Franchise leadership to craft and execute People & Culture strategies that drive operational excellence.
- Lead the rollout of HR systems and processes, enhancing operations and the employee experience. Drive initiatives in hiring, onboarding, talent management, and performance management.
- Champion KFC's People Promise, embedding it across all levels of franchise operations. Promote equity, inclusion, and belonging through data-driven initiatives.
- Facilitate leadership programs like LEAD, Keystone, and Heartstyles, fostering growth. Mentor Franchise Operations Leaders, driving their development and team growth.
- Lead projects to transform the team member experience, ensuring alignment with strategic goals. Oversee people aspects of franchise upgrades, including onboarding new franchisees.
- Establish and monitor key people metrics, driving accountability and continuous improvement.
- Address challenges in franchise operations, leading initiatives to boost productivity. Collaborate with Yum centers of excellence to implement innovative solutions.
What's in it for You?
- Impact: Be at the forefront of transforming the employee experience at KFC.
- Growth: Opportunities for personal and professional growth in a supportive and fast-paced environment.
- Culture: Be part of a team that values diversity, equity, inclusion, and belonging.
- Leadership: Lead HR initiatives that shape the future of KFC's franchise operations.
What We're Looking For
- Education/Certifications: Bachelor's degree required; PHR certification is a plus.
- Experience:
- 7-10 years of HR Generalist experience with a focus on HR operations, talent management, and development in a multi-site, fast-paced environment (preferably in retail, hospitality, or restaurant industries).
- Proven track record in leading HR transformations and driving meaningful organizational change.
- Strong project management skills with exceptional attention to detail.
- Skills:
- Strong influencing and relationship management skills, with the ability to build trust and drive results without formal authority.
- High energy and action orientation, with a strong focus on achieving business outcomes.
- Excellent communication and interpersonal skills, with the ability to navigate complex situations and resolve conflicts effectively.
Join us in making a difference at KFC-where we bring joy to the table, one meal at a time.Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ( YRSG ) and Yum Connect, LLC ( Yum Digital and Technology )(collectively, Yum ) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees - Click here to view the Know Your Rights poster and supplement and the Pay Transparency Policy Statement. About Us KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world's most popular chicken restaurant chain and a division of Yum! Brands, the world's largest restaurant company. Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company's restaurant brands - KFC, Pizza Hut and Taco Bell - are global leaders of the chicken, pizza and Mexican-style food categories. More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.