Location: Arlington,VA, USA
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Product Management-TechnicalOverviewMastercard's AI & Data Operations team is looking for a Product Manager to drive and materialize Mastercard's enterprise AI applications. The ideal candidate has experience in AI or software Product Management in a matrixed organization and is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.RoleIn this role, you will:• Set direction for how Mastercard will deliver AI tooling & capabilities to our employee base, for both internal uses and commercial products • Lead discovery and day-to-day conceptualization of the 1 -2 year strategic roadmap, focused on solving business and customer needs• Partner closely with Engineering and other technical partners to develop and execute a roadmap• Use process engineering to dissect internal processes, identify how to improve them through use of AI, and identify the minimum viable solution to drive impact• Identify potential short- and medium-term risks to AI modernization and lead efforts to address them• Represent AI Operations strategic position when working across functional areas, building relationships across teams to drive organizational goals, and influence direction across the enterprise• Establish quantifiable KPIs for each solution and develop processes to measure them recurringly• Drive adoption of existing AI platforms and gather feedback to inform broader strategy• Leverage data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to leadershipAll About YouThe ideal candidate for this position should have:• Excellent project management skills and experience leading product development cross-functional projects and teams• Experience with associated technologies to partner effectively with other PM-Ts, TPMs, SDEs• Proficiency in developing a project plan or product roadmap, and experience in developing and prioritizing a product backlog• Skills in process improvement, focused on accelerating delivery, driving innovation, lowering costs, and improving quality• Background in technology, AI, or related areas• An ability to recognize discordant views and take part in constructive dialog to resolve them• Clear and concise verbal and written communicationMastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact ...@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: