Location: Washington,DC, USA
Manager, Project Delivery, Digital TransformationAbout Palladium:Palladium is a global company working to design, develop anddeliver positive impact on the lives and livelihoods of people around theglobe; broaden access to health, water, power, and infrastructure; buildenduring, sustainable, and transformative institutions and market systems toaddress global challenges; and conserve the natural world. We operate in over90 countries and have a workforce of 4,000 talented, motivated, and diversestaff of all religions, races, languages, and gender identities.This Opportunity:Palladium has three portfolios that strengthen and harness digitaland data ecosystems to accelerate development investments and outcomes: 1-Information Systems (IS) 2- Monitoring, Evaluation, Learning and Analytics(MELA) and 3- Digital Solutions and Transformation (DST).We are proactively building a talent pool for future Manager,Project Delivery positions within our organization. As a Manager, ProjectDelivery, you will be responsible for supporting projects within our IS, MELAand DST portfolios. The Manager, Project Delivery plays a key role in leadingday-to-day management activities of the project team. Through this experienceand working closely with their PMU and other teams, Managers, Project Deliveryare expected to gain the competencies and skills needed to progress to Directorlevel roles in project delivery or functional areas. This role also typicallysupervises one or more Associate(s), Project Delivery, ensuring their trainingin project management duties and best practices, while also promoting theirdevelopment and growth into future Managers or functional roles.Location:The position is based in Palladium'sWashington D.C. office.Per company guidance, we are aiming to keep hiring closer to ourmain U.S. office. If we are unable to find successful candidates who arewilling to work from the D.C. office, then as a last resort we maydiscuss the possibility of considering exceptional candidates to workpermanently remotely (from other U.S. states where Palladium is registered).Please be advised that a final salary offer will be based onvarious factors, including but not limited to your qualifications, education,experience, skills, seniority, performance, and Palladium's business ororganizational needs. If you have any questions or concerns regarding the compensationfor this position, please do not hesitate to reach out to us. We value yourinterest in our company and appreciate the opportunity to discuss thisopportunity with you. You and Your Career:If you are aproblem-solver, collaborator, and doer, and you have expertise in digitalhealth project implementation, project management, financial management,technical writing, and digital system design, we are interested in hearing fromyou. We are a learning organization and provide growth opportunitiesfrom the start.We pride ourselves on giving you the freedom, resources,and guidance to chart a fulfilling career!Reporting Lines:This role will report to a Sr. Manager or Director, Measurement and Learning, Information Systems or Digital Solutions and Transformation, depending on project assignment.Managers typically supervise or dotted line manage one or more Associates or Sr. AssociatesThe position is based in Palladium's Washington, D.C. office with an expectation to be physically present 3 days per week. The position may entail overseas travel, at approximately 10% time and for periods averaging 2 weeks.Primary Roles and Responsibilities:ProjectManagementPlan and manage project start-up and closeout, supporting in-country corporate registration as neededServe as the project's primary liaison with corporate services, Managers, Project Delivery, and Compliance and Project Excellence HubPrepare and maintain project specific components of the project management manualIn collaboration with the Compliance and Project Excellence Hub and corporate services, provide training and guidance to project staff on, and ensure compliance with, company policies and client rules and regulations (covering as required risk management, project planning, human resource management, monitoring, reporting, finance, procurement, logistics, IT, communications, audit support and all other project managements matters)Establish project offices and office infrastructure; facilitate field office leasesParticipate in the development, implementation, and monitoring of project work plans, tracking project deliverables and monitoring project delivery against spending forecasts;Support development and presentation of internal and external reporting (for example: quarterly Internal Project Reviews, CPARs, project risk assessments, annual reviews, and client deliverables)Ensure project issues and risks are logged, reported on, managed and mitigated; and escalate risks and issues to Practice and Project Excellence and Compliance Hub leadership, as requiredIn collaboration with Risk Management, conduct spot checks on processes and internal controls including asset management proceduresEnsure all corrective actions for assigned projects are implemented and report back to confirm their completion via the risk registerServe as a point of contact with service providers and address contractual matters as requiredSupport development of project subcontractor, grant management, and procurement procedures compliant with internal and client's rules and regulationsReport monthly on the status of partner budgets/invoicing and grantsManage planning and coordination of inputs from the company's security team as neededContribute to technical assistance through reviews, engaging in work planning and discussions with the field team, etc. to build skills with the goal of taking on a more senior role, such as director of project delivery or a functional areaContractand Client Relationship ManagementMonitor and maintain compliance with head/prime contracts including agreement action requests (i.e., travel, personnel changes, grant approvals, budget realignments, etc.)Liaise with C&C to communicate with contracting and agreement officers or other client representatives on any matters that make legal or financial commitments for Palladium;Monitor and report on overall progress against agreed targets, milestones, outputs and activitiesDevelop, manage and support contract amendments as requiredLiaise with and respond to requests from clients in conjunction with the project's director, including providing or giving inputs on reportingSupport project advocacy with internal and external stakeholdersFinancial ManagementEnsure company policies for financial management are implemented and are compliant with the client's rules and regulationsEnsure that project levels of delegated authority issued are in accordance with Palladium's Expenditure Approval and Signature Authority Policy and Guidelines and manage the process for higher-level approvals as requiredCollaborating with Financial Management establish project charge codes, ensuring they meet client and project requirements for cost allocation, monitoring and evaluation, and reportingIn collaboration with Treasury, facilitate project bank accounts set-up with appropriate company and project signatoriesEnsure the project financial calendar is adhered to including monitoring, reconciling, and reporting expense advances monthlyLeads monitoring budget progress against forecast as one metric to track project progress against its work plan; proactively seeks to solve shortages or overages against the frozen forecast as neededReview monthly Funds Transfer Requests (FTRs) to ensure they reflect budget progress and forecasting and seek approval for them as neededReview cashbooks / field vouchers and ensure supporting documentation is completeServe as a coordinator for service providers and approve (or obtain approval for) work orders and invoices; ensure the accuracy of client invoices (including monthly, milestone and performance based invoices)Monitor, reconcile and report expense advances monthlySupport the external audit process as needed and ensure retention of project records is compliant with company and client policyHumanResource Management and RecruitmentOversee project human resource planning, recruitment, contracting, with field teams and coordinate inputs from Compliance, HR, and Talent Acquisition teams (i.e. benefits, local labor law, etc.)Working with associate, maintain project data on relevant HR systems for short-term and long-term staff and consultants; is maintained accuratelyLead the mobilisation and demobilisation of all international staff (short-term and long-term) including contracting (in coordination with HR) and travel managementServe as primary supervisor to one or more Associate(s), Project Delivery, or Senior Associate(s), Project DeliveryIn conjunction with the PMU, engage in employee onboarding and training, educating new staff on policies, procedures, tools, and Palladium's cultureActively monitor, review, correct, and provide feedback on all supervisee's work products, providing additional training and support where necessaryTake a proactive role in staff development, including working with supervisees to identify professional development opportunities, and holding monthly coaching sessions to advise them on project management best practices, core competencies, and general work skills and behavioursBusinessDevelopment / OtherContribute to company growth by ensuring assigned projects are managed well, ensuring Palladium is seen positively by clients for consideration in future business developmentParticipate in capture planning, providing inputs on implementation requirementsProvide input and support business development of the company as requiredComplete other duties as assignedEssential Criteria:Demonstrated ability to learn from priorexperiences and adapt/improve processes, work, communications accordinglyProven ability to work on multipleactivities/projects simultaneously and adapt to new work priorities asthey changeDemonstrated management of multipleactivities in a time-sensitive environmentSoundproblem solving and decision-making skillsAbility to meet deadlines withexceptional attention to detail and to qualityProven ability to manage andtrain peopleProvenexperience identifying and applying complex program management processesProven experience building partnerrelationships and networks.Excellent interpersonal skills anddemonstrated ability to interact professionally with culturally diversestaff, clients, and consultantsDemonstrated ability to work as aneffective team lead in a complex and fast-paced environmentExcellentwritten and oral communication skills (in English) as demonstrated byspeaking engagements and/or contributions to written documentsFinancialacumen and the ability to generate, interpret, and analyze financialreports and forecasts using Excel and other financialreporting/forecasting systems as demonstrated by experienceAbility to manage multiplesimultaneous tasks and/or complex projects/assignmentsExperience working on developing countryissues and/or contextsAbilityto travel and work in developing countries for extended periods of timeDesirable Criteria:Experience working within an international organization or businessExperience supporting work implementing USAID- or other donor-funded projectsExperience working in a developing country or in a project-based environmentExperience with conceptualizing and making presentations, both in-person and virtuallyExperience networking across the development community, including with donors, implementing partners, and developing country organizations and governmental institutionsExperience configuring or implementing open-source Global Goods tools such as DHIS2, CommCare, iHRIS, and othersExperience in visualization or business intelligence tools such as Tableau or Microsoft Power BI, or open-source platforms like Metabase or Apache SupersetExcellent English language communication skills and fluency in international languageEquity,Diversity & Inclusion - Palladium is committed to embedding equity, diversity, andinclusion into everything we do. We welcome applications from all sections ofsociety and actively encourage diversity to drive innovation, creativity,success and good practice. We positively welcome and seek to ensure we achievediversity in our workforce; and that all job applicants and employees receiveequal and fair treatment regardless of their background or personalcharacteristics. These include: (but are not limited to) socio-economicbackground, age, race, gender identity and expression, religion, ethnicity,sexual orientation, disability, nationality, veteran, marital or Indigenousstatus. Shouldyou require any adjustments or accommodations to be made due to a disability oryou are a neurodivergent individual or for any other circumstance, please emailour team at ...@thepalladiumgroup.com and we willbe in touch to discuss. Safeguarding - We defineSafeguarding as the preventative action taken by Palladium to protect ourpeople, clients and the communities we work with from harm . We are committedto ensuring that all children and adults who come into contact with Palladiumare treated with respect and are free from abuse.All successful candidates will be subject toan enhanced selection process including safeguarding-focused interviews and arigorous due diligence process.