Manager, Specialty Compliance and Ethics, Brand Portal - Global Marketplace and eCommerce Compliance, Brand Owner Engagement
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Position Summary...What you'll do...The Manager, Global Marketplace and eCommerce Compliance, Brand Owner Engagement plays an important role in the Seller Compliance Team. This individual is responsible for developing strong partnerships with brand owners and demonstrating Walmart's commitment to brand protection by implementing monitoring standards that uphold the integrity of Walmart's brand protection tools. The primary focus of this role is to identify feature and technical gaps in the Brand Portal and drive efforts to improve Brand Portal functionality. The Manager will be tasked with handling escalations from internal stakeholders and external parties. In addition, they will be responsible for communicating and coordinating process changes to risk operations team and other relevant stakeholders.The position will report to Senior Manager, Brand Compliance and will partner with the Legal, Data Analytics, Marketplace, Risk Operations, Product and Engineering teams.What you'll do...* Develop and maintain strong partnerships with brand owners and third-party sellers in the US and globally* Triage support tickets, troubleshoot technical issues and coordinate the implementation of new features with the goal of improving the user experience of the Brand Portal* Develop and define monitoring standards to mitigate compliance risks associated with IP tools* Work cross functionally with IP team, risk operations team, legal, product and engineering to address pain points faced by rights owners* Drive efforts to improve proactive monitoring tools by providing recommendations based on rights owner feedbackWhat you'll bring…* Excellent communication and presentation skills. Ability to de-escalate conflict and educate internal stakeholders and external parties on brand protection and Brand Portal* Ability to provide actionable data insights from Brand Portal metrics and take steps to improve compliance controls in Brand Portal* Knowledge in intellectual property and common concerns shared by rights ownersMinimum requirements:* A minimum of 3 years of relevant experience in the e-commerce industry* A minimum of 2 years of relevant experience in intellectual property, risk management, policy enforcement, brand protection or legal operationsThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & PerksBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart.Sunnyvale, California US-08479:The annual salary range for this position is $104,000.00-$202,000.00Bentonville, Arkansas US-09401:The annual salary range for this position is $80,000.00-$155,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:* StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in compliance, ethics, legal, project management, or related area OR 4 years' experience in compliance, ethics, legal, project management, or related area.2 years' experience using intermediate functionality of Microsoft Office.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Business, Human Resources, or related field, Project Management Certification, Supervisory experiencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America