Location: New York,NY, USA
Summary:
Are you a friendly, positive people-person with a sincere commitment to diversity, equity and inclusion? Do you thrive in a positive, mission-oriented environment? Are you passionate about animal welfare and the goodness of people and do you possess a strong interest in finding opportunities for people to help dogs and cats in tangible and impactful ways? If so, you should consider the role of Manager, Volunteer Engagement at the ASPCA's Adoption Center in New York City.
The Manager, Volunteer Engagement (the Manager) facilitates deep engagement in the mission of the ASPCA through the recruitment, management, training, support, direct oversight and celebration of hundreds of dedicated volunteers.
The ASPCA Adoption Center is dedicated to helping animals by engaging community members directly in the work of caring for animals. You will be a key player in engaging the public as ambassadors for the ASPCA's mission - through volunteerism, fostering and adoption. You'll be a member of a high-performing staff and volunteer team providing care for +/- 3,000 vulnerable pets per year and will work collaboratively and effectively with internal and external stakeholders to further the ASPCA's ultimate desired outcome that all animals live good lives.
The Adoption Center currently provides shelter and adoption for five groups of animals:
Using best practices, innovative programming and measurable outcomes, the Manager will design and lead the engagement, training, development and retention of volunteers directly in many aspects of ASPCA work across NYC-based programs, with a special focus on critical shelter support activities. The Manager will proactively leverage volunteers to help maximize the efficiency and impact of Adoption Center and interdepartmental operations.
To succeed in this role, the Manager will possess exceptional interpersonal skills, excellent project management and organizational skills, a strong desire to innovate and a demonstrated ability to successfully collaborate with, mentor and coach others. The Manager will be committed to managing all aspects of volunteer engagement in both a 1:1 and group capacity and will also provide coaching and strong partnership to interdepartmental staff who rely on volunteer support within their focus areas. The Manager will champion canine and feline populations equally and enthusiastically to volunteers and be fluent in all aspects of animal well-being. Success also hinges on the Manager's ability to collaborate robustly and consistently with subject matter experts across the ASPCA's NYC-based programs which include the Adoption Center (AC), Animal Recovery Center (ARC), the Canine Annex for Recovery & Enrichment (CARE), the Kitten Nursery (KN), Community Engagement (CE) and Community Medicine (CM). The Manager will build volunteer access across programs and departments, cultivating volunteer opportunities, resources and support mechanisms to ensure that volunteers are fully engaged in the Volunteer Program and set up for success.
The schedule for this role is 5 days/40 hours weekly, including one weekend day. There may be some limited flexibility with shift times, based on availability and business needs. Shifts are subject to change at the sole discretion of the ASPCA.
Responsibilities:
Responsibilities will include, but are not limited to:
Volunteer Program Management (50%)
Volunteer Training and Support (50%)
Exemplifies the ASPCA's Core Values:
Qualifications:
Education:
Undergraduate degree preferred or equivalent work experience
Compensation and benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $70,000-$75,000.
Checkour websitefor more information on our benefits offerings.
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Qualifications:
See above for qualifications details.Language:
English (Required)Education and Work Experience:
High School Diploma (Required) 1+ years' experience in client relations, 1+ years' experience in program management (strongly preferred), Experience in animal welfare (preferred), Experience in volunteer management (strongly preferred)Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision - that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.