Location: Windsor Locks,CT, USA
Managing Director - UQ06CB We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. As we continue to drive profitable growth through new business acquisition and portfolio management, our agency relationships need to thrive. This role will provide underwriting leadership and hold management responsibilities for our Middle Market/General Industries, Technology, and Life Science books of business for the Connecticut territory. This role will report directly to the Regional Vice President and will be a critical member of the leadership team. The selected individual will have expertise in Middle Market underwriting, service differentiation, and business development. The individual will also have the ability to manage direct and indirect reporting relationships, and have an excellent track record with the local agent/broker community. Financial Performance •Participates in the creation of annual and forward looking financial plans for the assigned underwriting team(s); Oversees local Connecticut underwriting team; Accountable for driving the targeted financial performance consistent with the department plans throughout the assigned underwriting team. •Work closely with senior department leader to implement operating plans that adhere to underwriting goals and strategies which will position territory to continue to profitably grow •Closely manages plan across the department and through coaching and direction, implements specific action to address financial and execution shortfalls Distribution Management •Direct client and broker interaction with a specific focus on national, large regional and local VIPs/Top Partners •Maintain productive relationships with assigned distribution partners •Responsible for building and maintaining relationships with Field Leaders throughout the assigned region to drive profitable growth of business •Translate information regarding competitors' strengths, weaknesses and strategies to drive improvements and investments in sales execution and product offerings Underwriting Execution •Ensures that underwriting strategies supporting profitable growth (execution on underwriting, risk selection, etc.) are consistently followed throughout the assigned underwriting team •Proactively implements corrective action as necessitated by macro business trends, regional issues, or individual performance challenges •Takes a portfolio view of the business when making recommendations on individual accounts, product offerings or underwriting strategy Leadership and Talent Development •Establishes a pipeline of talent to support the attraction, selection and development of high caliber, diverse talent from within and/or outside the organization •Participates in creation of strategic staffing plan to support the profitable growth of the business while also providing development opportunities for employees •Responsible for managing and developing direct reports as well as working closely with the leadership team to ensure completion of meaningful development plans and the development of talent •Completes effective annual performance reviews for staff; contributes to overall group compensation strategy. •Drives accountability and ownership of group results to the Underwriters •Executes on Employee Survey Action Items as a result of annual survey outcomes Sales, Agency, and Underwriting Management •Ensure functional and regulatory integrity of the book of business and overall compliance with The Hartford's guidelines, policies, service standards and levels of authority. This requires overseeing the Quality Analysis process and ensuring its effectiveness, consistency, timeliness, and fairness. •Coach Underwriters in the performance of their roles to ensure consistent practice of Sales Excellence discipline and cross-sell across MLC & Global Specialty. •Build strong, distinctive strategic partnerships with key agents and brokers •Develop and implement segment sales plans with VIP's and Top Partners Underwriting Execution •Responsible for ensuring Core UW execution in accordance with guidelines and direction in partnership with DUO and referral team •Ensuring underwriting health for regional book in accordance with quality and compliance guidelines •Monitors risk selection & pricing on regional portfolio to ensure profitable financial returns Provides guidance on coverage, pricing, program structures and services offered in Core business •Enforces utilization of all UW tools (ADAPT, PACE, CUE, Policy Center, SFDC, etc.) •Demonstrates masterly level understanding and utilization of UW & Sales reports •Promotes utilization of services: Claims and Risk Engineering Middle Market Underwriting Operations