Location: all cities,IL, USA
Organizational Overview
Sunshine Enterprises is a 501 3 nonprofit based in Chicago, IL. Sunshine Enterprises fosters economically viable communities through training, coaching, and connecting high-potential entrepreneurs. Sunshine Enterprises mission is to empower high-potential entrepreneurs living in under-resourced neighborhoods to grow their businesses and transform their communities. Sunshine Enterprises vision is to establish 5 neighborhood-based business hubs catalyzing free enterprise in Chicagolands under-resourced neighborhoods. Currently, we serve hundreds of unique entrepreneurs throughout the Chicagoland area in three geographic business hubs servicing neighborhoods such as Woodlawn, South Shore, West Evanston, Rogers Park, and North Lawndale. Each of these hubs has been strategically placed in areas suffering from a lack of jobs, marketplace resources, and growth opportunities. These hubs provide an economic stimulus to the communities by supporting local entrepreneurs. SE also has developed specialty hubs focused on the property developers, construction trades, arts, and tech industries, as well as Spanish language programming.
Sunshine Enterprises has grown substantially from serving 13 entrepreneurs in 2013 to serving 578 in 2023. The team has grown from two staff members to around 75 permanent staff, temporary staff, and contractors. The Managing Director of Operations role will significantly enhance the operations of the organization and the ability to serve both entrepreneurs and team members alike.
Position Summary
The Managing Director of Operations is a key member of the Sunshine Enterprises (SE) Leadership Team, responsible for overseeing daily operations to ensure efficiency and effectiveness across all departments while aligning with our mission and strategic goals. The Managing Director of Operations will manage the organizations annual planning process and in-year plan tracking, facilitate strategy research, analysis, and updates, and will lead IT, Human Resources, Facilities Management, and other operations functions.
The Managing Director of Operations will organize and align strategic priorities with the Executive Director and members of the Leadership Team, making sure the organization is focused on the right things at the right time, and ensuring that our clients stay at the center of all our planning and decision making. Additionally, this role will lead initiatives to optimize processes, manage resources, and enhance organizational performance. The Managing Director of Operations will help shape internal leadership communications, so staff are informed and inspired and see how their day-to-day work connects to our mission and the organization.
Direct Reports: Sr. HR Generalist, Operations Coordinator (Part-time IT coordination), Operations and IT contractors, as needed.
Essential Duties and Responsibilities:
Strategic and Operational Leadership:
IT Leadership:
HR Leadership:
Process Improvement:
Facilities Management:
Other Duties:
Skills and Experience
Minimum Education and Experience