As a Managing Partner (Proprietor), you must be a fully functional expert in all processes and positions, front and back of the house, in addition to managing P&L cost centers. This is an extremely hands-on management position, and you will spend most of your time working directly with employees throughout the restaurant as well as interacting with customers.
Your specific duties as a Managing Partner (Proprietor) will include:
- Managing all employees to maintain high employment quality standards consistent with the Outback Brand (includes hiring, development, counseling, promotion and discipline and termination as appropriate)
- Maintaining all employee files and ensuring that all required documentation is complete and accurate
- Ensuring that your restaurant is optimally staffed and that employees are fully trained in all aspects of their current job
- Respond to complaints, with the goal of turning dissatisfied guests into return guests
- Developing initiatives to build sales, profitability and guest counts
- Ensuring that all menu items are made according to the recipe and that presentation is up to Outback standards
- Adhering to company standards and service levels to increase sales and minimize costs
- Estimating food needs and placing orders within established guidelines
- Managing P&L for your individual restaurant.
- Enforcing safety and sanitary practices, maintenance and regulatory compliance for the entire restaurant and premises
- Ensuring that all operational basics and standards are adhered to with total commitment and passion
- Overseeing all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, and governmental compliance
- Ensuring that Outback's Principles and Beliefs are continually taught and practiced
- Providing active community involvement with a strong presence at events, clubs, and organizations by your restaurant and its employees
- Demonstrating high ethical standards at all times, adhering to standards laid out in the Company's Code of Ethics policy
Job Requirements
As a Managing Partner (Proprietor), you must be dependable, self-reliant and passionate about good food and exceptional customer service. It is vital that you combine a winning personality with professional dedication and a team-oriented attitude. Strong organizational, time-management and prioritization skills are also important attributes for this role.
Specific qualifications for the position include:
- Must be able to provide a required investment for periodic bonuses at your assigned restaurant
- Minimum 2 years of general manager experience in a hospitality operation
- Must qualify to hold a state liquor license
- Must be able and willing to work in the front-of-the-house and back-of-the-house
- A passing grade in Management Assessment testing
- Availability to work a flexible schedule
- Legal authorization to work in the United States
- Minimum 21 years of age
- Previous experience as front-of-the-house manager preferred
- Associate's or Bachelor's degree preferred
- Computer proficiency (particularly MS Office Suite and Outlook) preferred
- Experience with Point Of Sale systems preferred
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