Location: Malvern,PA, USA
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At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
As a Managing Partner (Proprietor), you must be a fully functional expert in all processes and positions in both front and back of the house, in addition to managing P&L cost centers. This is a hands-on management position that will require most of the time spent working directly with employees throughout the restaurant as well as interacting with customers.
Specific duties as a Managing Partner (Proprietor) will include:
* Managing all employees to maintain high employment quality standards consistent with the Carrabba's Italian Grill Brand (includes hiring, development, counseling, promotion, discipline and termination as appropriate)
* Maintaining all employee files and ensuring that all required documentation is complete and accurate
* Ensuring that the restaurant is fully staffed, and employees are trained in all aspects of job responsibilities
* Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests.
* Respond to complaints, with the goal of turning dissatisfied guests into return guests
* Developing initiatives to build sales, profitability and guest counts
* Verifying that all menu items are made according to the recipe and that presentation is up to Carrabba's Italian Grill standards
* Adhering to company standards and service levels to increases sales and minimize costs
* Maintaining proper inventory levels and placing orders within established guidelines
* Managing restaurant P&L
* Enforcing safety and sanitation, maintenance and regulatory compliance for the entire restaurant and premises
* Ensuring that all operational basics and standards are adhered to with total commitment and passion
* Overseeing all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, and governmental compliance
* Ensuring that the Outback's Principles and Beliefs are continually taught and practiced
* Leading the restaurant and its employees in active community involvement with a strong presence at events, clubs, and organizations
* Demonstrating high ethical judgement, adhering to standards laid out in the Company's Code of Ethics policy
Job Requirements
As a Managing Partner (Proprietor), dependability, self-reliance, passion for great food and exceptional customer service is essential. A combination of a winning personality with professional dedication and a team-oriented attitude is key. Strong organizational, time-management and prioritization skills are also important attributes for this role.
Specific qualifications for the position include:
* Minimum 3-5 years of years of experience in a managerial role, General Manager experience preferred
* Full Casual Dining or Casual Plus environment, preferred
* Demonstrate ability to deliver outstanding guest service and handle guest complaints professionally
* Knowledge of maintaining high standards of food quality and service.
* Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention.
* Hands-on experience in all facets of front of house and back of house
* Availability to work a flexible schedule (nights & weekends)
* Minimum 21 years of age with legal authorization to work in the United States
* Must qualify to hold a state liquor license
* Must be able and willing to work in the front-of-the-house and back-of-the-house
* Associate or bachelor's degree preferred
* Computer proficiency (particularly MS Office Suite and Outlook) preferred
* Bilingual, a plus
* Ability to relocate, a strong plus
Bloomin' Brands is not just a restaurant company - we're a company of unique, founder-inspired restaurants. All of our brands were founded by entrepreneurs who have a genuine passion for food and a desire to share hospitality with others.
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at
Compensation Range: Varies by Location - with potential for bonus based on eligibility and other business factors.
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you!