Role: Manufacturing Plant Floor IT Support/Analyst Location: Toledo, OH Duration: Long term Rate: Market
Notes from Manager: Candidates must have Manufacturing Plant Floor support experience maintaining, analyzing, troubleshooting, and repairing computer systems, hardware and computer peripherals. This IT position supports General Motors 2.8 million square feet; 151 acres transmission factory. Candidates are required to have strong communication skills verbal and written. This role entails maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Additionally, you will document, maintain, upgrade and/or replaces hardware and software systems. You will need to be familiar with a variety of the field's concepts, practices, and procedures. You will plan, direct and coordinate activities pertaining to operations affecting information technology in GM's business process areas.The Operations Specialist role requires several critical activities using the following skills/experience:
- Strong level of analytical ability
- Exercise a high level of independent judgment
- Strong trouble shooting and problem-solving abilities
- Strong communication skills (verbal and written)
- Strong interpersonal skills required to build relationships with team members and business partners to resolve issues
- Demonstrates initiative by reaching beyond work assigned to improve output and/or help others
- Demonstrated ability to manage multiple and significantly complex projects and assignments
- Demonstrated ability in leading projects by coordinating the work of others
- Demonstrated ability to work with cross functional team (plant maintenance and vendor teams)
- Possess 3+ years of IT experience supporting end-user devices (PC's, printers, scanners, mobile phones, and tablets)
- Knowledge of Client Hardware use, repairs, replacement
- Knowledge of Client Operating Systems (Windows 7, Windows 10)
- Knowledge of Microsoft Office products (SharePoint, Edge, Skype, Yammer, Teams, OneDrive, OneNote)
- Basic understanding of Active Directory management
- Familiarity with tools for remote PC management (VNC, VPN, RDP, Bomgar, Skype)
- Knowledge of ITIL concepts - Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk
- Familiarity and exposure to technical concepts in data, video, and voice network services
- Basic understanding of LAN/WAN concepts
- Demonstrated ability to configure wired/wireless devices
- Knowledge of Server environment a plus
- Basic understanding of Server Virtualization concepts (VMWare) a plus
- Understanding of IT Monitoring tools (Site Scope or HP-OM) a plus
Sincerely,
Sagar Raju Senior Account Manager
Tech Tammina LLC | 4460 Brookfield Corporate Dr. Suite N, Chantilly, VA 20151 Mobile Phone: 571-###-####/ 571-###-#### | ...@tammina.com Appian| Mendix| RPA | AI | Hyper Automation MBE | BEP Certified | www.techtammina.com