Location: Monroe,CT, USA
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
The L1 Production Technician is a production-focused role, operating out of the Supply Chain Operations department in Monroe, CT. Individuals in this role are mainly responsible for the testing and configuration of Datto hardware and software. On occasion, the individual will assemble and/or refurbish older Datto computer hardware in small volumes.
After successful training, the L1 Production Tech will be required to hit a daily quota in the allotted time, while producing devices held to a high level of quality standards. This is accomplished by. In addition, the L1 Production Technician must inspect and configure components against a work order/Bill of Materials and document and report non-conforming assemblies and components.
They must adhere to Invoice/Replacement SLA's, efficiently image stock appliances and apply proper labeling. The technician will also be required to efficiently manage monthly server order requirements
Ability to utilize hand-held tools, such as a screwdriver, pliers, dykes, and a drill gun is required.
The L1 Production Tech must comply with all procedures, rules, and regulations.
As well as read, interpret, and follow basic specifications, bills of materials, and other written instructions to accurately assemble devices. Occasionally, they may be asked to work overtime or assist in other departments within the facility.
Qualifications:
* High School Diploma or GED
* Familiarity with computer hardware
* Excellent time management skills
* Basic reading skills
* Strong communication and analytical skills
* Basic computer navigation and utilization skills
* Ability to perform work accurately and thoroughly
* Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
* High attention to detail and self-motivation skills
* Familiarity with Manufacturing Processes
* Ability to lift 50 lbs
* CompTIA A+ Certification (Preferred but not required)
* Familiarity with Manufacturing ERP Systems (Preferred but not required)
IND2
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Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.