Our mission at Circle K is to make people's lives a little easier every day. Our global family of 130,000 people in over 16,000 stores and 26 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture of pride: pride in our people and their development, pride in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.
We are looking for Amazing Market Managers to join our team in the New Orleans area. Primary responsibilities include leading and developing people, merchandising, budget controls, recruiting, hiring, retention, total controllable loss and store profitability. Additional key responsibilities include establishing revenue and expense objectives, implementing marketing programs, along with evaluation and growth of direct reports. This position has the financial and operational leadership responsibility for 10-15 stores in the geographical area. The Market Manager supports the company goals by focusing on personal accountability, customer service and work efficiency.
ESSENTIAL JOB FUNCTIONS - Maximizes store sales through excellent customer service, product availability and merchandising, to include exceptional store image inside and out.
- Provides direction to Store Management with merchandising programs, providing information and recapping promotional activities, reporting business opportunities, results, trends and competitive information.
- Manages controllable costs by educating managers on procedures for controlling merchandise variation, managing salaries, overtime, cash, repair and maintenance costs.
- Collaborates with Marketing team to ensure promotions and new product introductions are fully implemented. Provide feedback to category managers regarding any known issues.
- Achieves financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective action.
- Ensures vendors meet expectations by performance evaluation and developing partnerships.
- Ensures compliance with requirements by enforcing adherence to policies, procedures, and governmental regulations; enforces and monitors restricted sales policies; advises management of needed actions.
- Ensures store operations are profitable by managing cash and merchandise variation, salaries, and other controllable expense lines on the P&L.
- Protects employees, customers and company assets by maintaining a safe and secure working environment; enforcing safety practices; providing safety communication and training.
- Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs, planning, monitoring and appraising job results. Establishes job expectations. Provides coaching to develop action plans for issue resolution. Administers counseling notices; initiates corrective actions. Implements non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
- Adheres to the company operating policy of Legal, Ethical and Moral practices.
- Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines
- Performs multiple tasks in fast paced and detail-oriented environment.
- Maintain a professional and supportive image among subordinates and supervisors.
- Enhances professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies.
- Performs other duties as assigned and deemed necessary.
REQUIREMENTS - Bachelor's Degree in business, or related field preferred. Other combinations of job related experience and education that meet the requirements may be substituted.
- Three to five years of retail business experience in multi-site leadership or more preferred; including minimum of two years of management responsibility.
- Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented. Ability to communicate (orally and in writing) in English.
- Ability to supervise and train Store Managers (SM) in use of store equipment, tools and materials. Ability to supervise and manage the functions listed in the SM job description.
- Expertise with Microsoft Outlook, Excel, and Power Point and Word preferred.
- A current valid driver's license is required to operate a company vehicle.
PHYSICAL DEMANDS - The physical requirements described below are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities in order to perform the essential tasks and duties.
- While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee frequently is required to use his/her hands in order to handle or grasp items of varying weight. The employee is occasionally required to stand, walk, and reach with both hands and arms. The employee may also be required to:
- Occasionally lift and/or carry, up to 60 pounds from ground to waist level for up to 30 minutes of a workday. (I.e., to replenish fountain syrups).
- Occasionally lift and/or carry up to 30 pounds from the ground to overhead up to 30 minutes a workday. (I.e., stocking/maintaining inventory levels; resets).
- Occasionally lift and/or carry up to 40 pounds from the ground to waist up to 30 minutes a workday. (I.e., stocking/maintaining inventory levels; resets).
- Ability to push and pull with arms up to a force of 20 pounds (I.e., utilizing a hand truck).
NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish