Marketing and Administrative Assistant
: Job Details :

Job Description:

We are seeking a dynamic Marketing and Administrative Assistant to lead our content creation and community outreach, support marketing outreach to generate referrals, as well as assist with our social media and SEO online presence. You will serve as a brand ambassador for the firm, building and promoting our reputation through engaging connections. This role also includes backup support for client intake and administrative tasks to ensure smooth firm operations when needed.

You must reside in Western New York, preferably in Rochester, New York.

In this role, you will:

• Create content: Collaborate with our SEO vendor and firm to develop targeted content that resonates with our audience and reflect our firm's expertise and values.
• Assist with our online presence: Partner with external vendors to help create and manage social media posts, while maintaining the accuracy and engagement of our Google Business Profile.
• Be a voice for the firm: Help review, edit, and post blog content on our website, ensuring it reflects the firm's expertise.
• Serve as a Brand Ambassador: Represent the firm at marketing events around New York State, promoting our services and strengthening relationships with clients and referral sources.
• Nurture relationships: Foster connections with clients and attorneys through offline marketing efforts and engaging in-person events.
• Generate referrals: Identify and cultivate relationships with new referral sources.
• Track and analyze: Monitor marketing data, budgets, and campaign performance to maximize the effectiveness of our marketing strategy.
• Boost our online visibility: Implement strategies and communicate with vendors to enhance our website's SEO.

Additional Roles: You will serve as a backup for both our client-intake specialist and executive assistant as needed, providing support in their absence to ensure smooth operations. Flexibility in handling tasks across both roles will be essential. In addition to your core responsibilities, you will:

• Provide intake services with our intake team weekly to ensure exceptional client service.
• Offer administrative backup support to help maintain smooth operations within the team.

What You Bring to the Table:

• Bachelor's degree in marketing, communications, or a related field.
• Exceptional communication and interpersonal skills.
• A proactive and results-oriented approach.
• Strong organizational skills and attention to detail.
• Proficiency in social-media management and content creation.
• Experience in customer service, sales, or hospitality is beneficial; we are a client-focused organization.
• Experience representing a professional organization at events, building relationships, and effectively promoting services to clients and referral sources.
• A genuine interest in the legal field.

Why Join The Glennon Law Firm?

• Gain invaluable experience: Launch your career in a supportive and collaborative environment with lots of room for growth.
• Make a real impact: Play a key role in the growth and success of a respected law firm.
• Professional development: Opportunities to learn and grow your marketing skills.
• Hybrid work schedule: Enjoy the flexibility of working from home 2 days a week.
• Competitive compensation: $40,000 - $55,000 per year plus benefits.

The Glennon Law Firm's Six Core Values:

Integrity First – We can be trusted. We are principled, professional, and discreet. We know that our clients have worked hard to get where they are, and we use integrity in and out of the office to resolve your legal disputes in a timely manner and with ethics and honor. This also means accountability. All team members are accountable to each other, the firm, and the clients.

Always Ready – We are always prepared. Many legal problems occur or come to light quickly and we are always prepared to know what to advise our clients in various situations so that we may act fast. This also means growth, both personally and professionally. All of our team members constantly seek to grow and evolve and learn new skills.

Take Action – We are prepared to take action on advice given to clients and plans created in order to efficiently resolve their problems as soon as possible. That is why being prepared by continuously learning and training is so important.

Service, Service, Service - Always thinking of the Clients. We update our clients more than they would ever request (at least weekly) and provide “white glove” treatment with everything so they know that we care more about their problems than any other professional service provider would. We respond to client communications on the same day.

Care – We care about the clients, team members, the community, and more. We look out for our teammates and support them, whether it is with their workload, understanding an issue, or cheering on their personal or family wins. We volunteer, donate and otherwise contribute to our communities. We know that we are here, doing what we do, for more reasons than just earning a living.

Communicate – We communicate with clients, all involved, and each other. Communication is key. We know that communication is not about what is said, but what is heard and understood. This is important with our clients, first and foremost; and with each other, as we work together

To Apply: Please submit your resume, cover letter highlighting your relevant skills and experience, along with your transcript and references, to ...@glennonlawfirm.com. Write “Hire Me” in the email subject line.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.