Location: Maryville,MO, USA
Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.
Details
* Maryville Practice Manager II
* MV-Primary Care Clinic - West
* Full Time Status
* Day Shift
* Pay: $53414.40 - $80100.80 / year
Summary
* This position provides day-to-day oversight of clinic operations and supervision of staff. Coordinates staff work, training schedules, manage patient care and satisfaction, ensure information flow, performs caregiver mid-year and annual evaluations, provides coaching, and conducts in the interviewing, hiring and orientation of new clinical caregivers. Audits clinical records to ensure all regulatory standards are met and looks for opportunities to improve current processes.
* This position works under the supervision of the Clinic Medical Director and Vice President to develop and implement clinic goals and is employed by Mosaic Health System.
Duties
* Adopts a workflow that puts the patient first. Set an example to meet patient needs to achieve 100% patient satisfaction scores and resolve complaints.
* Routinely provides objective descriptions of results for standards and established measures that matter to the clinic and department.
* Maintains supervisory and mentoring relationships to help staff learn to handle processes and problems. Keeps bad habits under control and good habits rewarded. Leaves no caregiver unattended with work pattern problems that put the patient or organization at risk of decreasing quality of care or service.
* Focuses within sphere of influence on operational and financial resources to achieve the clinic, department and Mosaic Life Care goals. Develops and implements a clinic budget and operational standards to achieve budget. Provides results review to explain variances monthly.
* Maintains a constructive working clinic by teaching effective teamwork. Recognizes and addresses the causes of destructive interpersonal or professional conflict.
* Serves as a liaison for Associate Administrator and Team Leader. Recognizes and generates better ways of handling problems by teaching physicians and staff how to understand and improve work processes, communications and management systems.
* Other duties as assigned.
Qualifications
* All required education is a minimum requirement. Higher levels of education are acceptable. High School Diploma required. Bachelor's Degree in Health or business administration preferred.
* Three (3) years experience in a position with a health care organization or one year in a supervisory position.