Location: New York,NY, USA
NovaSource Power Services is the service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our client's renewables goals around the world.
Our turn-key services optimize each step of our client's project lifecycles - from commissioning to decommissioning and everything in between. Our approach delivers creative success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that's how we empower a renewable world.
Job?Description:
The Master Electrician - Residential Services is responsible for the management and completion of all service-related work with minimal guidance and must have the ability to work both independently and as a member of the service team. Responsibilities include preventative maintenance, corrective maintenance, electrical troubleshooting, module cleaning, adherence to safety procedures, process improvement and innovation, electronic monitoring set-up. A strong foundation in electrical installation, solar electrical systems, and customer service is required. This position will work primarily independently and at times with a field manager when needed.
This position may require travel and overnight stay, based on the location of projects within the region.
Emergencies- There will be occasions that demand very quick reactions such as 24-hour responses to system failures. It is expected that, on occasion, the O&M Technician will be called into work, on a weekend or previously scheduled time off, at night or on a holiday, to perform troubleshooting and repairs.
Responsibilities:
* Troubleshoot, maintain, service, and repair residential and commercial solar systems and associated equipment to ensure 100% customer satisfaction.
* Interact with customers and coworkers at a professional level, able to work both independently and as?part of a multi-tasking team.
* Perform Preventive Maintenance both physical and Visual inspections.
* Perform Corrective Maintenance on both residential and commercial solar systems.
* Perform remote on-site customer services, including installing, commissioning, troubleshooting, and repairing of residential and commercial solar systems and related equipment.
* Performs?a?full?system?commissioning?with?no?guidance.
* Operate?a?multimeter?and?SunEye?to?diagnose?solar?issues.
* Perform?Meters?Swaps/Replacements.
* Perform?a?Suneye?test?on?solar?system?and?a?full?underperformance?investigation.
* Perform?system?deactivations.
* Perform?system?reactivations.
* Able?to?complete?standard?reporting?which?includes?uploading?pictures?and?compiling?a?written?report up to company standard.
* Keep?warehouse/storage?units?clean?and?categorized.
* Gather?needed?material?for?scheduled?work?with?little?guidance.
* Check-in and return material - Can perform full RMA process.
* Identify?parts?needed?to?complete?standard?scopes?of?work.
* Organize?inventory?and?material?counts.
* Like?for?like?inverter?replacement?without?monitoring.
* Remove?a?solar?system?with?limited?guidance.
* Properly?unloading/loading?of the vehicle?per?equipment?used.
* Properly?install?flashings/mounts?on?roof.
* Ability?to?review?schedule?and?perform?standard?scopes?of?work?as?needed?with?little?guidance.
* Completes?ADP?timecard?daily?and?job?expenses?weekly.
* Ensure the company?vehicle?is?stocked?with?the materials needed?for?service?work.
* Transport?materials?to?job?site?needed?to?complete?scopes?of?service?work.
Educational, professional and/or other requirements:
* Master Electrician License required in the State of New York.
* A minimum of 12,000 hours (6 years) of practical electrical experience, including at least 4,000 hours (2 years) as a journeyman electrician.
* Ability?to?drive?a?vehicle?during?the?normal?course?of?business.?Must?maintain?a?clean?driving?record with the ability to pass a driving background check. Must be 18 years of age and possess a valid driver's license.
* Demonstrated?expertise?in?Residential?Solar?Commissioning?or?Installation.
* Knowledge?of?the?NEC?and?applicable?codes?and?standards?is?required.
* 1?+?years?of?Residential?Solar?O&M?experience?required.
* 3?+?years of Residential?Solar?Installation?experience?required.
* 3+?years?of?previous?field?construction?experience?required.
* Previous?experience?in?the?solar?industry?is?required.
* Must?be?a?motivated?team?player,?looking?to?succeed.
* PV?design?or?PV?Electrical?experience?is?required.
* Excellent?customer?service?skills.
* Excellent?verbal?and?written?communication?skills.
* Excellent?organizational?and?time?management?skills.
* Professional?appearance?and?interaction.
* Strong?computer?skills.
* Ability?to?drive?to?multiple?sites?throughout?the?day.
* Must?maintain?a?clean?driving?record?with?ability?to?pass?driving?background?check.
* Ability?to?work?independently?and?make?sound?decisions?regarding?safety.
* Ability?to?work?safely?in?a?branch/warehouse?environment.
* Ability?to?operate?office?equipment?including?computers?and?determine?accuracy?of?work.
Physical Demands:
* Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance.
* Ability to work in confined spaces which require kneeling, crouching, and climbing ladders.
* Ability?to?work?in?outdoor?weather?conditions?including?but?not?limited?to excessive?noise,?extreme heat, extreme cold, wet environment, and humidity.
* Ability?to?frequently?utilize?hand?functions?requiring?fine?motor?skills?including?but?not?limited to?fine manipulation, grasping, and pinching.
* Ability?to?frequently?utilize?gross motor?skills?including?but?not?limited?to?pushing,?pulling,?and reaching.
* Ability to occasionally lift and/or carry objects weighing 80 pounds or less such as inverters or ladders.
Desired Qualifications:
* NABCEP?Certification.
* Prior?Residential?and/or Commercial Solar?O&M?(service)?experience.
* Experience?maintaining?and?servicing?solar?monitoring?systems?(i.e.?SunPower?Monitoring,?Locus, Itron, Elster, Enphase, and other various remote monitoring solutions).
* Experience maintaining and servicing solar inverters/micro-inverters (i.e. SMA, PowerOne, Fronius, Aurora, LG, Enphase).
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Office Physical Requirements:
All positions in our office require interaction with people and technology while either standing or sitting. To best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it tries to accommodate applicants and employees in accordance with the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.
Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role.
US: Diversity Statement - Equal Employment Opportunity
It is NovaSource's policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state, or federal laws.