Location: all cities,MA, USA
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under the general direction of the Supply Support Manager and Team Lead, assess, replenish and maintain unit supply rooms on a daily basis. Functions as a customer service liaison between individual units and Supply Support. This individual is responsible for demonstrating professionalism while providing quality service to our internal customers.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Perform basic distribution functions including, but not limited to, unit assessment and replenishment of assigned Nursing Units.
* Stock and maintain unit supply rooms on a daily basis.
* Rotate stock and monitor expiration dates on various med/surg products to ensure usage or remove from inventory department prior to expiration date.
* Identify and resolve any discrepancies, problems or questions related to inventory and distribution process. Report status to Team Lead.
* Focus on customer service issues such as resolving customer inquiries related to Supply Support and maintaining positive working relationships with individual unit staff members.
* Collaborate with Nursing Unit staff members on planning, logistics, and supply continuity.
* Follows hospital, TJC, DPS, OSHA and CMS guidelines and procedures for supply stocking and rotation.
* The material handler may be present in secure medication storage areas and are allowed to handle and distribute medications supplied by the BWH materials management department.
* Perform other duties as assigned.
* High School diploma preferred or GED required.
* Basic mathematical and reading skills.
* Must have general customer service and problem resolution skills.
WORKING CONDITIONS:
* Ability to work in a fast paced and stressful environment.
* On feet most of 8 hour shift.
* Must be able to lift up to fifty pounds (50 lbs.)
* Must be able push/pull 400 lbs. using flat bed (manual); 800 lbs. using pallet jack (manual).
* Some hazards associated with soiled linen, needles.