MCF-S (AFC) / VTC/Conference System Field Service Representative (FSR)
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Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:NoneJob Family:SCAJob Qualifications:Skills:Codec, Customer Service, Teleconferencing SystemsCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:Electronics Technician Maintenance IIISeize your opportunity to make a personal impact as an Electronics Technician Maintenance III supporting Army Futures Command in an Audio/Visual Technician role. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As an Electronics Technician Maintenance III you will help ensure today is safe and tomorrow is smarter. Our work depends on Electronics Technician Maintenance III joining our team to support and sustain video conferencing systems at Army Futures Command in Austin, TXHOW AN ELECTRONICS TECHNICIAN MAINTENANCE III WILL MAKE AN IMPACT* Provide programming and field service support to systems that enable a cohesive capability to client assets and video teleconferencing units.* Provides operational users with an ability to access and share real time Common Operational Picture (COPs) enabling immediate decision making during real world operations.* Forms the backbone that provides the operators with situational awareness for effective execution of missions.* Require developmental, testing, and integration support due to a continuously evolving system of systems design maintenance.WHAT YOU'LL NEED TO SUCCEED:* Education: BA\BS Degree (will consider other combinations of years of experience and education/certifications in lieu of a degree)* Required Experience: 3+ years of related experience* Security Clearance Level: Secret* Required Skills and Abilities: Have the ability to read, interpret and modify Crestron programming language and RS232 control utilizing necessary applications, interface processors and be able to retrieve existing code as well as upload new code; ability to interface different system components utilizing appropriate applications in order to configure and update/roll back firmware as necessary; ability to interface with DSP's(Biamp, ClearOne, etc.), microphone arrays, and additional audio components utilizing appropriate applications to modify levels and configurations to get required performance; ability to troubleshoot and fix system behavior failures during start up, shut down, and normal operation; understand various Cisco Codecs configuration and operation; ability to interface Freeport Technology devices in order to configure and update as necessary; ability to connect and modify configurations in Cisco switches (DHCP, DNS, etc.) to keep network traffic active; understand video wall connectivity, configuration, and functionality with ability to identify and resolve reported issues; Develop systems integration programs for Crestron, Extron, QSC, and Biamp systems. Understand and have functional knowledge of Pre and Post Live and Broadcast A/V production utilizing associated equipment needed for ceremonies and events.* Location: Army Futures Command, Austin, TX (minimal travel required)GDIT IS YOUR PLACE:* 401K with company match* Comprehensive health and wellness packages* Internal mobility team dedicated to helping you own your career* Professional growth opportunities including paid education and certifications* Cutting-edge technology you can learn from* Rest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $33.57 - $45.43. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA TX AustinAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.