Location: Mahwah,NJ, USA
Description
ABOUT RAMAPO COLLEGE:
Ramapo College of New Jersey (RCNJ) develops ethical leaders who serve as change agents across all sectors. The College's unique interdisciplinary academic structure, its liberal arts core, its size (approximately 5,500 students), and its setting in the foothills of the Ramapo Mountains on the New Jersey/New York border provide an optimal environment for individualized, student-centered learning and leadership development. RCNJ's designation as New Jersey's Public Liberal Arts College by the State legislature is the foundation from which the College's commitment to an accessible and transformative undergraduate and graduate education is realized.
Established in 1969, CondeNast Traveler named Ramapo one of the 50 Most Beautiful College Campuses in America. The barrier-free campus occupies 300 acres and is home to 42 bachelor's degree programs spanning the arts, business, data science, humanities, education, nursing, social work, social sciences, and the sciences. Ramapo College boasts an average student/faculty ratio of 16:1 and an average class size of 21; affording students the opportunity to develop close ties to the College's exceptional faculty. In addition, the College offers graduate programs leading to master's degrees in Accounting, Applied Mathematics, Business Administration, Contemporary Instructional Design, Computer Science, Creative Music Technology, Data Science, Educational Leadership, Nursing, Social Work, and Special Education, as well as a Doctor of Nursing Practice. Every degree program is designed and delivered through the collaborative and interdisciplinary efforts of student-centered faculty scholars and staff who are committed to serving the public good through the delivery of an academically rigorous, inclusive, and a transformative collegiate experience. Ramapo is ranked #1 among New Jersey public institutions by College Choice and is recognized as the State's top college on the list of Best Disability Schools by Great Value Colleges. Further commendations include designation as a Military Friendly College in Victory Media's Guide to Military Friendly Schools, and as a leading college by U.S. News & World Report, Kiplinger's, Princeton Review, and Money Magazine, among others.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time, AFT position, and hours of work and days are Monday through Friday, 8:30 a.m. to 4:30 pm. Occasional evening and weekend work may be required as job duties demand. Note: This position is in the NL category of employment (non-fixed work week) An AFT- NL professional staff member or librarian who is required to work beyond 35 hours shall be compensated through compensatory time off. Compensatory time shall be earned for hours worked beyond the normal work week, or on an employee's regular day off, if requested and approved by their supervisor.
SALARY RANGE
AFT - U 21 - Steps 1 - 4
$61,674.62 - $70,933.32
Internal Applicant Salary is based upon Union Contract Negotiations
JOB SUMMARY:
This individual, under the direction of the Director of ITS Media Services, provides the support necessary to assure the completion of timely and accurate Media equipment reservations and, in addition, respond to real-time requests for assistance. These activities require an understanding of applications such as 25Live!, Premiere Pro, Google Calendar, Webex, Yuja, Banner, Solarwinds Web Helpdesk. They will make recommendations in response to internal and external requests. This individual must have experience with a/v and computer configurations found in both fixed and transportable media systems throughout the campus and have the ability to troubleshoot and resolve problems that may arise relative to these systems.
Examples of Duties
DUTIES:
* Monitors the work of students and/or staff, identifies problem areas and makes suggestions for improvement.
* Consults with the supervisor concerning problems encountered in the work; makes recommendations for resolution.
* Establishes liaison and coordinates activities with other staff or organizations that relate to or impact on assigned responsibilities.
* Attends and participates in meetings or college events related to assigned responsibilities.
* Compiles and analyzes statistical, financial and other data.
* Prepares user documentation for the use of fixed and transportable media systems.
* Maintains essential records and files.
* Counsels and advises students, student organizations and/or committees; assists in identifying and utilizing available resources.
* Provides access to and/or develop and implements training, seminars and workshops for students and/or staff.
* Monitors equipment and/or supply inventories.
* Participates in planning, scheduling, and implementing program events.
* Maintains and provides department website and publications
* Update and maintainWebexapplication as per vendor specifications.
* Participates in the selection of and supervises subordinate staff including clerical, part-time and/or student workers.
* May serve on standing and ad hoc committees.
* Performs other duties as assigned by management.
KNOWLEDGE, SKILLS AND ABILITIES
This position requires excellent analytical and problem-solving skills, with an understanding of Audio/Visual equipment. Must possess outstanding interpersonal skills, with strong customer focus. Be willing to work on multiple projects simultaneously, and deal with confidential and sensitive matters in a professional manner. Willing to work night shifts when necessary.
Qualifications
REQUIREMENTS:
Education
Graduation from an accredited college with a Bachelor's degree.
Experience
Two years professional experience in an institution of higher education or in education, higher education or other field that is directly related to the functions of the position to be filled or equivalency as determined by the appointing authority. Applicants who do not possess the required education may substitute required experience on a year-for-year basis (30 credit hours is considered one year of college.)
Supplemental Information
EEO Statement:
Ramapo College is an Affirmative Action/Equal Employment Opportunity Employer. Ramapo has a long history of advocating, advising, and supporting diversity, equity, and inclusiveness. Examples can be found in its mission statement, strategic plans, degree and course offerings, community outreach programs andother diversity programs. Ramapo's commitment to diversity and inclusion is infused across all facets of the College; where the environment is welcoming, dedicated to social justice, respectful of freedom of expression, focused on educating and having an ongoing conversation regarding cultural competence and the benefits and importance of diversity.