Medical Assistant Certified Patient Care Coordinator Job, Full Time, Primary Care
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DescriptionJoin Our Team at Sanitas Medical Center!Sanitas Medical Center is hiring a Full-Time Medical Assistant Certified Patient Care Coordinator for our Ocala - Central facility in Ocala, FL. This vital role focuses on managing patient flow, scheduling appointments, and providing excellent customer service to ensure a smooth experience for both patients and medical staff.What We Offer:• Medical, Dental, and Vision Insurance• Paid Time Off• Life & AD&D Insurance• Disability Insurance• Employee Assistance Program (EAP)• Voluntary BenefitsResponsibilities:• Greet and assist patients, directing them to the appropriate department or personnel.• Schedule patient appointments, ensuring proper patient flow and minimizing wait times.• Verify patient information, update demographics, and collect co-pays.• Complete necessary insurance and privacy forms, ensuring all required information is gathered.• Maintain and compile medical charts, reports, and other documents.• Answer phone calls and route them to appropriate staff.• Protect patient confidentiality and secure protected health information.• Monitor patient flow and assist with the daily operations of the office.• Ensure medical supplies are ordered as needed and support staff in maintaining an efficient workflow.• Rotate weekends, holidays, and shifts as required.Required Skills & Qualifications:• High School diploma or equivalent required.• 1+ years of experience in the medical field required.• Customer service experience is required.• Basic computer skills required.• Bilingual (English/Spanish) preferred.• Ability to thrive in a fast-paced environment.Physical Demands:This role involves standing, walking, and lifting up to 30 pounds. Ability to handle various physical tasks and maintain focus in a busy environment.About Sanitas Medical Center:We are a global leader in patient care, dedicated to quality service, employee development, and creating a diverse, inclusive workplace. Join our team today!Required SkillsMedical Assistant CertifiedHigh School Graduate or equivalent required Basic Computer Skills required Customer Service skills and training required 1+ years of experience in the medical field required Bilingual English/Spanish required Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experienceOptional Skills3+ years of experience in customer service and the medical field preferredRelevant or any other job-related vocational coursework preferred