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Job Description:We are seeking a Medical Assistant to join the ASAS Health team! This position performs various duties and responsibilities in a manner that emphasizes quality of care and customer service. The incumbent must work collaboratively with all Clinical services staff to support direct patient services, exhibiting flexibility and a can-do attitude. Patient services are the key priority in this position, requiring the MA to serve as a point of contact with other internal and external departments, all to foster an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, consistently exercising utmost discretion, diplomacy and tact in patient/staff interactions.Responsibilities:
- Prepares for patient visits by reviewing and updating patient records prior to face-to-face encounters and/or Virtual Visits, otherwise known as Telehealth. This includes checking for updates of recent test results, lab results, and correspondence.
- Maintains exam rooms according to protocols: Cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked.
- Appropriately prepares patients for a visit and always alerts the physician / mid-level provider when the patient is ready to be seen.
- Provides initial medical screening: Greets patients and directs them to the appropriate exam room. Takes weight, height, temperature, blood pressure, and basic medical history; accurately documents in medical chart according to generally accepted medical standards.
- Assists physician or mid-level providers upon request during the patient's examination according to generally accepted medical standards.
- Utilizes time constructively and efficiently by assisting in such duties as restocking rooms/shelves/trays, checking supplies, and ensuring that all areas and exam rooms are clean and orderly.
Qualifications:
- Excellent communication skills at the level necessary for taking patients' medical histories, understanding provider and supervisor's instructions, and accurately documenting patients' medical information. Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact.
- Beginner to intermediate computing and phone skills.
- Demonstrates flexibility regarding job duties and assignments.
- Willingness to cross-train within other departments within your scope of duties.
- Ability to multi-task and work effectively in a high-stress and fast-moving environment.
- Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
- Working knowledge of Universal Precautions always demonstrates professionalism.
- Thoroughly understand the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.
- Bilingual English/Spanish and other languages strongly preferred.
- Valid Texas Driver's License preferred, insurance, and ability to travel as required to perform duties.
Education:1. High school Graduate (or GED) required.2. Current, valid Certification of Medical Assistant.3. Current, valid CPR certification.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!