Medical Assistant - Family Practice
: Job Details :

OverviewProvides support with the daily activities of a medical office by performing the following duties and other duties as assigned.* Medical Assistant, MA* Evansville Clinic and Brodhead Clinic, Brodhead WI and Evansville WI* 80 Hours/2 Weeks* Monday-Friday, Day ShiftResponsibilitiesEssential Duties and Responsibilities* Rooms patients, collects assessment data and prepares patient according to specific need.* Assists in examination, treatment and other clinic procedures.* Assists with laboratory procedures, screening tests and QI projects.* Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.* Schedules appointments and enters appointment date and time into computerized scheduler.* Conducts reminder calls to all patients.* Greet and directs patients, salespeople, and visitors.* Registers patients by verifying that patient's record is up to date and accurate.* Makes appropriate changes in computer system and on patient's chart.* Coordinates referrals for patients through insurance and other physician offices.* Collects payment from patients and issues receipt where applicable.* Prepares and maintains patient charts.* Maintains and orders supplies.Certification/LicensureApproved CPR or BLS certification required within 90 days.Medication injection training and pharmacology is a required competency to perform medication administration.Special Physical DemandsThe Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard. Must be able to lift and transfer patients. While performing the duties of this Job, the employee is frequently required to stand, walk; handle, finger and feel; reach; talk and hear. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, taste and smell. This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally. Pushing and pulling equipment to provide care Specific vision abilities required by this job include frequent close vision. Occasionally distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Culture of Excellence Behavior ExpectationsTo perform the job successfully, an individual should demonstrate the following behavior expectations:Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.BenefitsMercyhealth offers a generous total rewards package to eligible employees including, but not limited to:* Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.* Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.* Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.* Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.* Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.* Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.