Location: Nashville,TN, USA
Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology's mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.Job Description:A clinical position providing patients with direct safe, quality care throughout their treatment and disease process under the direction of the MD or NP/PA (provider) and or the oversight of a direct supervisor (LPN and or RN). ESSENTIAL FUNCTIONS:Measures patient height / weight and vital signs. Screens for and documents pain, distress, clinical depression scores required for each patient visitCompletes rooming process including escorting patient to exam roomReviews/verifies medication lists and preferred pharmacy information with patient for accuracy and enters/ updates information in the Electronic Medical Record (EMR) at each encounterReviews/verifies patient allergies and updates in EMR at each encounterReviews health histories and other assigned historical information with the patient since the last visit and updates in the EMR at each encounter.Completes all required screening questionnaires and enters data in the EMRPrepares patients for examination and or treatment assuring rooms/chairs are turned over in a manner that promotes efficient provider workflow and patient through putReviews need for prescriptions/refills at each encounter. Manages prescription refill extension requests per Tennessee Oncology (TO) policy, procedure, standards. Calls in prescriptions/ refills according to TO policies, at the direction of the provider or under the supervision of an LPN/RN,Calls patients with lab results and verbatim instructions, at the direction of the provider and under the supervision of an LPN/RNAssists with telephone triage by screening incoming calls/messages, returns phone calls at the direction of the provider and under the supervision of an LPN/RN adhering to approved protocols/ decision making trees/ algorithmsAssists with provider performed procedures/exams/acts as a chaperone (i.e., bone marrow biopsies, skin biopsies, etc.)Assists in the treatment room with port access, injections, vital signs, comfort rounds, assigning/cleaning chairs, etc.Assists with nursing evaluations under the supervision of an LPN/RNPrepares and administers approved ID, SQ, IM and or PO medications as ordered by providers and according to TO practice standards and or policies.Accesses drug cabinets and assists with completion of daily/weekly/monthly activities under the supervision of an LPN/RN (excluding controlled substance inventory counts)Accesses and flushes implanted ports, after competency validation, under the supervision of an LPN/RNCollects laboratory specimens (blood, urine, sputum. nasal/oral swabs after competency validationAssists with patient education as outlined /approved by the provider or under the supervision of an LPN/RNVerifies accuracy of or works collaboratively with front office staff to schedule appointments and or arrange referrals at the direction of a provider or under the supervision of an LPN/RNAssists with completing forms for patients (i.e., FMLA, Disability, Prior Approval, etc.) according to TO policies and within scope of practice.Assists with insurance prior authorizations for scheduled visits, referrals and or medicationsStocks exam rooms, treatment room and other clinical areas to meet daily needs.Prepares and maintains supplies and equipment for clinicInforms direct supervisor of clinic needs and concerns related to the work environment.Participates on committees as requestedAttends all mandatory in-services and meetings.Completes all required/assigned training, continuing education, and competency validations on timeAdheres consistently with TO policies, procedures, standardsConsistently role models TO code of conduct, mission, and valuesPerforms other duties as assignedKNOWLEDGE, SKILLS & ABILITIES:Proven ability to multi-task in a fast-paced environment.Knowledge of organization policies, procedures systems.Knowledge of OSHA requirements for safe handling of blood and body fluids.Skill in computer applications.Skill in verbal and written communication.Skill in gathering and reporting information.Skill in venipuncture.Skill in professional customer service, i.e., answering phone, greeting patients.Ability to work effectively with staff, and other internal and external sponsor and agencies.Demonstrates a positive, respectful, empathetic attitude at all times.EDUCATION AND EXPERIENCE:High School Diploma or equivalentGraduate of Medical Assistant Training Program or 6-months recent Medical Assistant experience in a healthcare setting requiredMedical Assistant Certification preferred (CMA, CCMA, NCMA, NRCMA)Current TO approved BLS provider card required within 3 months of hirePHYSICAL REQUIREMENTS:Physical Activity RequiredAmount of timeNoneLess than 1/3(Occasionally)1/3 to 2/3(Frequently)More than 2/3(Regularly)StandingXWalkingXSittingXFingering or manual dexterityXRepetitive finger motionXLifting or exerting forceUp to 50 poundsXReaching or stretchingXClimbing or balancingXCrouching or stoopingXSpeakingXHearingXSeeing (with correction)X