Job Summary: The emphasis of the position is the handle day-to-day patient care within the setting of a primary care health center under the supervision of an RN/Clinical Coordinator and provider. Job Duties:Under Supervision of Physician/Midlevel/Nurse
- Initial triage of patients regarding urgency of presenting problems.
- Locate patient in examination room and make available to the provider all medical records of the patient and any supplies or instruments that may be required by the provider.
- Collect and record complete first order data (history and basic vital signs) before a patient is presented to the provider.
- Assist provider as required in treatment or examination of patient.
- Perform authorized lab tests and record information in designated files.
- Perform EKG tests as required.
- Keep all rooms supplied to needs of provider and staff.
- Check rooms for cleanliness after each patient visit.
- Maintain check on health center supplies and list items to be purchased.
- Schedule diagnostic test for patients as per provider's order as needed.
- Provide instruction to patients in areas of medications, diet, health maintenance and diagnostic tests.
- Record and observe provider orders.
- Prepare specimens for outside lab test.
- Make notations in EHR.
- Ensure patient comfort and well-being while at health center.
- Assist provider with procedures as needed.
- Administer medications to patients according to provider orders.
- Prepare sterile materials for use as needed.
- Dispose of expendable material according to sanitation guidelines.
- Perform clinical tasks such as dressing changes and ear irrigation as ordered by provider.
- Assist in care coordination which may include obtaining test and referral results and communication with various entities including but not limited to community organizations, health plans, facilities and specialists.
- Proactively address needs of the patients and families through the concept of population management.
- Effectively communicate with all patients with specific attention to the vulnerable patient population.
- Provide self-management support in the form of patient coaching and motivational interviewing when appropriate.
- Actively participate in the medical home care team which is comprised of clinical and non-clinical staff working towards a common goal: delivering quality care to our patients.
- Acknowledges the importance of a team approach when providing patient care.
- Communicate and coordinate effectively with all members of the care team.
- Maintain compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
- Perform other duties as assigned.
Working Conditions:
- Position requires manual dexterity for operating standard office equipment.
- Hearing must be within range of normal human conversation.
- Position requires the ability to maintain concentration and attention to detail for long periods of time in order to maintain accurate records pertaining to patient and/or account information.
- Position functions within a normal office environment.
Qualifications:.
- Graduate of Medical Assistant Degree.
- Certification or equivalent experience.
- Good organization and ability to multitask.
- Friendly personality with the desire to work with the public.
- Pay rate can vary based on education and experience