Your job is more than a job.As a Senior Medical Assistant, you're on the front line of care. You've developed that sixth sense of anticipating and answering the needs of your patients. You're a seasoned healthcare clinical assistant responsible for both clinical and non-clinical support to the physicians, providers, and licensed staff in the management of patient flow and the environment of care, phone messaging, scheduling and authorization of procedures, surgeries, deliveries, and other duties such as guiding and training new medical assistants.Your personal prescription for patient care includes a healthy dose of kindness, respect and empathy with everything you do, and you expect nothing less from your team members. You lead by example and love being that go-to resource for patients and co-workers because you understand healthcare is a team effort and a happy, satisfied patient is a win-win for everyone. We love your swag.Your experiences, knowledge, skills, empathy, compassion, and your little something extra all add up to you. And we're excited to get to know you and find out what you'll bring to this senior medical assistant role.
Your EverydayMeasure & record appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider. Modify treatments or testing procedures based on established guidelines. Assist with patient arrival to the clinic, schedule new and follow-up patient appointments, and facilitate a smooth patient exit from clinic. Recognize emergencies and respond appropriately in adherence to organizational policy and procedure. Provide initial patient assessment during an in-office procedure or test. Discuss plan of care with the medical provider before, during and following patient visit. Demonstrate a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic's end) according to hospital policy. Maintain linens, supplies, and equipment for clinic use and stocks exam rooms/tables appropriately. Collect, prepare, and secure laboratory specimens for testing and/or transport when necessary. Document patient medical records, navigate electronic medical records to obtain laboratory and radiology results, outside medical records, update patient demographic data, and schedule follow-up appointments. Prepare safety reports. Demonstrate honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff. Advise, consult and keep clinic manager informed of clinic activities, requirements, and problems and manage patient and/or co-worker complaints. Maintain strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner. Implement standard and transmission-based precautions, ensure patient safety during clinic visits, report any safety hazards or violations in patient or clinic environment to clinic manager, and participate in quality improvement process. Participate in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider, obtain medical records from outside facilities when needed, and scan outside correspondence into electronic medical records.
The Must-HavesMinimum: High School diploma, GED or equivalent. American Heart Association BLS certification. 3+ years of experience as a Medical Assistant required or college degree in a science or medical field (biology, public health, physiology, pre-med, etc.)Preferred:Certified Medical Assistant - American Association of Medical Assistants or college degree in the sciences or medical field.
WORK SHIFT: Days (United States of America)
LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little come on in attitude is the foundation of LCMC Health's culture of everyday extraordinary
About New Orleans East HospitalNew Orleans East Hospital, vital to LCMC Health's incredible community of care, has been New Orleans East's and the surrounding community's trusted healthcare leader since 2014, embodying our mission of not only superior care, but healthcare with heart, courtesy, concern, kindness, and welcoming spirit for everyone. Learn more about New Orleans East Hospital and our Leapfrog Grade A Hospital Safety distinction.
Your extras- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems - it's all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do
You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.