Salary: $1,600.00 - $1,760.00 BiweeklyLocation : Tarrant County, TXJob Type: Regular Full-timeJob Number: 10007Department: Public HealthOpening Date: 11/04/2024Closing Date: 11/13/2024 11:59 PM CentralSummaryUnder general supervision and according to established policies and procedures, provides medical and nursing assistance under the direction of physician or nursing staff within their certified capabilities. Assists providers with all aspects of patient care such as taking vital signs, rooming patients, entering history and other documentation in the electronic medical records, educating patients, assisting with office procedures, assisting with patient treatment plans and follow up, answering the phone, and assisting with the daily operations of the clinic. Communicates and coordinates information in a knowledgeable and courteous manner with staff, patients, and families. Maintains confidentiality with patients, staff, and guests.Posting may close at any time.Tarrant County employees enjoy superior health and insurance benefits.For more information, please click on the link below:Essential Duties and Responsibilities
Rotates between various Clinical Services' specialty medical clinics as assigned.Rotates and flexes from front desk and patient care coordination as assigned.Documents all patient-related communications and interventions in patient electronic health records.Collects data and processes messages from patients and front office to physicians and associate provider.Takes telephone and e-mail messages as well as medication refill requests from patients and provides feedback and answers to patient, physicians, and pharmacy per physician protocol.Escorts patients to exam rooms, interviews patient, measures vital signs (including weight, blood pressure, pulse and temperature), and documents in patient charts.Assists the physician and other clinical staff with procedures and treatments.May assist the physician with medical scribing.May observe patient response to medications administered and report adverse events to provider.Where applicable, performs phlebotomy and other specimen collection in accordance with Clinical Laboratory Standards Institute (CLSI) standards including control testing.Coordinates patient testing and referrals as well as consultations when necessary.Maintains all logs and required checks for refrigerator temperatures, emergency medications, expired medications, oxygen, equipment sterilization, etc.Prepares, restocks, and disinfects examination rooms, procedure rooms, lab area, and all other patient care areas at scheduled intervals, and as needed.Adheres to infection control policies and protocols, Standing Delegated Orders and storage procedures for medication administration, and controlled substance regulations.Maintains confidentiality at all times according to policy and procedures and HIPAA requirements.Performs other duties as assigned by supervisor, manager, or practice administrator.Performs all other related duties involved in the operation of the Public Health department as assigned or required. Minimum Requirements NOTE: YOU MUST FILL OUT THE WORK HISTORY and EDUCATION SECTIONS OF APPLICATION TO SHOW YOU HAVE YEARS OF EXPERIENCE/EDUCATION AS REQUIRED BY HIRING DEPARTMENT OR BE DISQUALIFIED.
- TO APPLY, must have an Associate's degree or higher + One (1) full-time year of hands-on clinical experience working with a licensed physician or provider. -OR-
- TO APPLY, must have a High School diploma or GED + Three (3) full-time years of hands-on clinical experience working with a licensed physician or provider
Bachelor's degree preferred.
- TO APPLY, must have successful completion of a nationally recognized, accredited medical assistant training program, including a practicum (externship) of at least 160 hours -OR-
- TO APPLY, must have successful completion of a formal medical services training program of the United States Armed Forces. (Required)
NOTE: MA Certification received from a nationally-recognized and accredited certifying body required upon hire including, but not limited to one of the following: the American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA); the American Medical Technologists (AMT), awarding the Registered Medical Assistant (RMA); the National Center for Competency Testing, awarding the National Certified MA (NCMA); the National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA); or the National Association for Health Professionals, awarding the Nationally Registered Certified Medical Assistant (NRCMA)).NOTE : MUST PROVIDE AGENCY AND CERTIFICATION NUMBER IN CERTIFICATES AND LICENSING SECTION OF THE APPLICATION OR RISK DISQUALIFICATION.
- TO APPLY, must have a valid and current driver's license required
- Good communication skills.
- Must be active listener in order to understand and accurately record patient issues and specifications.
- Must also be capable of clearly articulating instructions to the patient and effectively communicating information, both written and spoken, to other health care professionals working with the patient.
- Must have organizational and clerical skills.
- Must have a good working knowledge of medical terminology, anatomy, and basic procedures like drawing blood or dressing a wound.
- Knowledge of first aid and CPR may also be required.
- Must be aware of personal and patient safety at all times.
- Understanding and practicing safety and sanitation protocols is essential.
- Must be competent in a variety of administrative tasks.
- Must be competent in the use of EHRs (Electronic Health Records).
- Must treat patients with sensitivity and respect.
- Must be flexible in work assignments based on clinical and staffing needs.
If hired, must provide proof of educational attainmentat New Hire Processing or during the promotional process. Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually. Physical Demands and Work Environment & Other Requirements While performing the duties of this position, the incumbent is regularly required to bend, carry, climb stairs, grasp/squeeze, use hand tools, hear, keyboard, kneel, lift below the waist, lift between waist and shoulder, lift overhead, lift to the side/twist, tolerate noise, pull, push, reach, reach overhead, perform repetitive tasks, see color, see far and near, sit, squat, stand, stoop, talk, twist, use his/her hands, drive a vehicle, walk, and work alone and with others. Exposure to active infectious diseases and body fluids, possible needle sticks, and restraining of children.Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these basic employee benefits and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.*Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Harrison at (817) ###-####.01 Do you have a Bachelor's degree or higher? (Preferred)
02 Do you have an Associate's degree or higher + One (1) full-time year of hands-on clinical experience working with a licensed physician or provider?
03 Do you have a High School diploma or GED + Three (3) full-time years of hands-on clinical experience working with a licensed physician or provider?
04 Have you successfully completed a nationally-recognized, accredited medical assistant training program, including a practicum (externship) of at least 160 hours?
05 If you answer no to the previous question, have you successfully completed a formal medical services training program of the United States Armed Forces? (Required)
06 Have you received MA Certification from a nationally-recognized and accredited certifying body including, but not limited to, one or more of the following:
- Certified Medical Assistant (CMA)
- Registered Medical Assistant (RMA)
- National Certified MA (NCMA)
- Certified Clinical Medical Assistant (CCMA)
- Nationally Registered Certified Medical Assistant (NRCMA)
- I do not hold such certification
07 Do you have a current Texas driver's license?
08 Can you provide an example of how you've used your communication skills to effectively interact with patients, healthcare providers, and other team members in a medical setting? How did your communication ensure the delivery of quality patient care and improve team collaboration? 09 Can you describe a situation where active listening played a key role in understanding a patient's concerns? How did you ensure accurate recording of their issues and specifications, and how did you clearly communicate important instructions to the patient as well as convey relevant information to other healthcare professionals involved in their care? 10 What is your customer service philosophy, both internal and external? 11 Can you give an example of how you used your organizational and clerical skills to manage multiple tasks in a fast-paced medical environment? How did you prioritize patient files, schedule appointments, and handle other administrative duties while ensuring smooth office operations and minimal errors? 12 Do you have good working knowledge of medical terminology, anatomy, and basic procedures like drawing blood or dressing a wound?
13 Can you describe your experience with Electronic Health Records (EHR) systems? How have you used EHRs to document patient information, manage medical histories, and ensure accuracy in patient records? Additionally, how do you handle maintaining confidentiality and navigating the system efficiently during a busy workday? 14 Do you have working knowledge of first aid and CPR?
15 Why do you want this position in Tarrant County Public Health? 16 Can you provide an example of how you've ensured compliance with safety and sanitation protocols in a healthcare setting? Required Question