Medical Call Center Representative
: Job Details :

Randstad is currently hiring and looking to fill multiple Medical Call Center Representative positions in Rockville, MD 20850. Please review the job details below: Duration: This is a temp to hire opportunity. Start Date: January 6th, 2025 Location: Rockville, MD 20850 Pay: $20.00-$23.00/hr. based on experience. Hours: Flexibility to work an 8 hour shift between 8:00 AM-6:00 PM Monday-Friday salary: $20 - $23 per hourshift: Fi[ \n\t. To obtain and maintain a working knowledge of the basic plan provisions and multiple benefit schedules, as well as a clear understanding of the eligibility systems claim system, and the Reciprocity system (ERTS).\n\t. Respond timely and accurately to phone calls, e-mail, walk in participants, and correspondence by answering questions; explaining claim payments and claim denials; quote self-payment amounts; verify eligibility and/or benefits; research eligibility or claim issues; update eligibility with outside vendors.\n\t. Document all phone calls in the...Medical, Call Center, Representative, Technology, Staffing, Experience