Medical front Desk Receptionist (PCP) Mount Sinai, NYNew York Health (NYH) is transforming healthcare through a comprehensive, integrated approach. Our multidisciplinary team of physicians, nurses, and health professionals collaborates seamlessly to provide whole-person care that addresses every aspect of our patients' wellbeing. With a network of state-of-the-art facilities and a commitment to personalized medicine, we're raising the standard for healthcare in our communities. Become part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower individuals on their healthcare journey.
In this role you will: - Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures
We require: - High School diploma and at least 2 years of patient facing reception experience
- Bachelor's Degree preferred
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Possession of typing and computer skills an asset
- Strong customer service skills.
- Previous experience an asset
- Spanish speaking preferred
Hours: 8.5 hour Shift Between The Hours Of 7am-7pm Starting Salary $25 per hour based on experience and education. Competitive salary and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.
Visit our website at: nyhealth.com and follow us on Facebook. New York Health is an Equal Opportunity Employer