MEDICAL OFFICE ASSOCIATE - DISABILITY AND HUMAN DEVELOPMENT, COLLEGE OF APPLIED HEALTH SCIENCES
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Medical Office Associate - Disability and Human Development, College of Applied Health SciencesHiring Department: Inst on Disability & Human DevLocation: Chicago, IL USARequisition ID: 1027534Posting Close Date: October 31, 2024About the University of Illinois ChicagoUIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent Best Colleges rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.This is a full-time and benefits eligible position. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.Description:This position provides a range of both patient-related support functions and non-medical support services in the Department of Disability and Human Development (DHD) Family Clinic that provides clinical services at the Disability, Health and Social Policy (DHSP) building. This position applies knowledge of policies and procedures related to patient insurance, billing and account maintenance, and collections. They are an essential link between the CAHS clinical services at DHSP and various campus services and staff. Duties & Responsibilities:

Registers patients in the electronic health record system, creates patient encounters, generates patient encounter forms with responsibility for retrieval and accuracy of information; verification of insurance benefits, obtaining authorization for services and collects co-payments at the time of service

Performs clinic reception duties: greet patients; answer, screen, and route telephone inquiries; schedule call-in and out-patient clinic appointments in accordance with clinic guidelines; open and distribute mail; transmit correspondence and medical records by mail, e-mail, or fax; check in patients; assemble, prepare and assist with the completion of patient information forms; assist with patient discharge; complete insurance and other claim forms

Enter, code, verify, store, and retrieve information concerning patient medical records (manually, via the electronic medical record (EMR), or other computer information systems); compile and record medical charts, reports, correspondence, and insurance information using the appropriate system; ensure accuracy of demographic and insurance data entered

Establish, maintain, and update files and records for the unit; locate or monitor the location of medical charts; prepare reports

Operate office equipment, spreadsheets, and other software applications to prepare reports, invoices, financial statements, letters, case history, and medical records

Manage day-to-day office operations. Assist in ordering clerical supplies. Monitor waiting room area conditions

Inform new patients of institutional and/or unit billing/payment/insurance procedures and guidelines

Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:1. High school diploma or equivalent. 2. Any one or any combination totaling one (1) year (12 months), from the categories below: A. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.B. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.C. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.3. Bilingual in English and Spanish. Fluent in reading, writing, and speaking in both languages.To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the onlineapplication including adding your full work history with specific details ofyour duties & responsibilities for each position held. Fully completethe education, licensure, certification and language sections. Youmay upload a resume, cover letter, certifications, licensures, transcripts anddiplomas within the application.The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.The university provides accommodations to applicants and employees. Request an Accommodation