Medical Practice Patient Representative (Clerical Assistant - NHMP Danbury Gastro/Digestive Health
: Job Details :

$500 Sign On BonusTitle: Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Gastroenterology/Digestive Health - Danbury, CT - 40 Hours per week - 8 hour shifts: 8:45am - 5:15pm.Summary: Provides centralized answering services for all calls to the specialty practice of Danbury Gastroenterology and other associated locations. The position serves as a initial greeting to each caller on behalf of the practice providing the following services, not limited to scheduling appointments, fielding patient inquires, concerns and/or requests. The position will ensure all established protocols of Nuvance Health and Gastroenterology are met to provide the optimum patient experience with empathy, courtesy and professionalism.Responsibilities:1. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.2. Performs reception of customers and communicates pleasantly and effectively.3. Ensures accuracy of patient's information, including demographics and insurance.4. Registers, verifies and schedules patient appointments, testing, and referrals.5. Reschedules cancelled, no show, tickler appointments.6. Processes record requests, including the copying, billing, charging and recording.7. Collects co-pays and reconciles moneys for deposit.8. Obtains and coordinates record retrieval for new and established patients.9. Completes audits as assigned.10. Performs intake and processing of medical records and other documentation and correspondence via eFax.11. Presents a professional appearance and image.12. Fulfills all compliance responsibilities related to the position.13. Performs other duties as assigned.Other information:Required: High School Diploma or GED,MS Outlook, Data Entry, Excellent Communication Skills (written and verbal).Minimum Experience: six monthsDesired: Practice Management System experience, Medical office experience, MS Excel.Salary Range:$16.0000 - $29.5147 Hourly (Based on years of relative experience)EOE, including disability/vets.Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-###-#### (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.