Xpress Wellness Urgent Care is seeking a qualified Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care. You will be responsible for providing friendly and efficient service while maintaining a professional demeanor at all times.Responsibilities
- Greeting and checking in patients accurately and efficiently including collecting co-pays and obtaining registration information.
- Protect patients' rights by maintaining confidentiality of personal and financial information.
- Coordinating patient flow and managing the patient lobby area.
- Answering phone calls, scheduling appointments, and responding to patient inquiries.
- Collaborating with healthcare providers to ensure seamless patient care.
- Maintaining a clean and organized front-desk environment.
Requirements
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Knowledge of medical terminology and procedures.
- Proficient in Microsoft Office applications and electronic medical record systems.
- 2+ years of experience in a customer-centric role preferred.
- BLS certification preferred.
- Familiarity with or ability to understand insurance summary data preferred.
BenefitsXpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:
- Work-life balance with a flexible schedule.
- Competitive pay.
- Generous PTO.
- Health.
- Dental.
- Vision.
- Retirement package with employer match.
- Short-term disability + long-term disability options.
- Life insurance.
- Pay based on years' of experience starting at $14.90/hour.