Medical Receptionist - Full Time - Orthopedics
: Job Details :

Job Summary:Responsible for proofreading individual physician's transcription, surgery/test scheduling, telephone calls, mail, ensuring completion of required forms, surgery billing, other miscellaneous billing, coordinating the physician's filing and copying of medical records, assisting the nurses with telephoning pharmacies with prescriptions/refills, insurance pre-certification, assisting the physician or office staff when necessary, and other duties that may be assigned by the Practice Manager or Assistant Practice Manager.Essential Functions:1. Proofread and edit all dictation, reports and other correspondence2. Transcribe letters and reports when necessary3. Schedule all tests and surgeries4. Pre-certify surgeries and testing5. Obtain prior authorization on required durable medical equipment6. Manage incoming hospital consults7. Ensure that disability and Workers' Compensation forms and any other forms needed are given to the forms clerk in a timely manner8. Coordinate surgery and miscellaneous charges9. Schedule all office appointments for individual physician10. Handle all telephone calls with good communication skills11. Assist attorneys, employers, and insurance companies12. Schedule and coordinate depositions13. Keep patient's medical records up-to-date14. Maintain physician's schedules and appointment books15. Open all mail and respond as necessary16. Any special requests from the Practice Manager or Assistant Practice ManagerOther Job Duties and Responsibilities:1. Comply with all HIPAA and OSHA regulations and policies.2. Completes necessary paperwork such as encounter forms3. Uses computer system to generate information necessary for billing.4. Schedule testing/procedures and patient appointments with other physicians whom they may be referred as directed.5. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.6. Attends meetings as required.7. Assists in care and maintenance of office equipment.8. Other duties as assigned.Competencies:1. Knowledge of reception tasks, clinic policies/procedures, paperwork.2. Knowledge of how to use office equipment including phone, computer.3. Knowledge of customer service concepts and techniques.4. Knowledge of business office procedures.5. Knowledge of grammar, spelling, and punctuation to type patient information.6. Skills in using office equipment satisfactorily and handling paperwork/filing adequately.7. Skills in customer service principles by creating a pleasant waiting room atmosphere.8. Skills in answering the telephone and using a multi-line telephone system in a pleasant and helpful manner9. Ability to communicate clearly in person and maintain cooperative relationships with patients, families, physicians, staff and other customers.10. Ability to organize, prioritizes tasks, and multitasks effectively.11. Ability to read, understand and follow oral written instructions.12. Ability to sort and file materials correctly by alphabetic or numeric systems.Education and Work Experience:1. High School graduate with a two-ear medical secretary or medical assisting degree.2. Two years of experience in a medical office may be substituted dependent upon the capacityEnvironmental/Working Conditions:Office setting, well-ventilated and well lighted. Work involves frequent telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.Physical/Mental Demands:Sitting for extended periods of time along with some stooping and bending. Requires sitting to standing throughout the day as required. Requires eye-hand coordination, finger dexterity. Must be able to view computer screens for long periods.Occasional stress related to workload and patients with problems.OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.NOMS is an equal opportunity employer committed to high standards of business conducted and civic responsibility. This includes our policy of offering fair and equal opportunities to every employee or applicant for employment regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation) age, national origin, disability or genetic information, or status as a Vietnam-Era or special disabled veteran, or any other protected classes, in accordance with applicable law.NHHPIJ