VIVO Infusion
Location: Minneapolis,MN, USA
Date: 2024-12-22T23:30:43Z
Job Description:
VIVO Infusion LLC Front Desk Receptionist Medical PracticePlymouth MN Vivo Infusion is looking for a friendly professional and highly organized Medical Receptionist to bring their incredible skills and experience to our dynamic team in Plymouth MN The person in this role acts as the first point of contact for patients ensuring a positive experience from check in to check out Key responsibilities include verifying and entering patient information processing referrals managing mail and office documentation maintaining medical records and ensuring the efficiency of all front office operations At check out you will assist with payment collection and future appointment scheduling Our ideal candidate will come with prior working experience in a patient facing administrative environment technical proficiency to include previous work with practice management softwareelectronic health record documentation working knowledge of medical terminology and payment processing The person in this role must be collaborative with strong attention to detail problem solving organization and communication skills If you are an administrative professional with prior healthcare experience looking to grow your career while contributing to providing patients with the ultimate experience we encourage you to apply today Compensation Range2000 2475HRBonus Plan Target 5 Annually Based on performancePrivate Equity for the Greater Good Company wide Employee Ownership Program Benefits OfferedMedical Dental Life VisionOption for HSA w Employer Contribution401K with Employer Match up to 4PTO Accrual 4 weeksYRWellness Reimbursement Program 360yearEmployee Referral Bonus Uncapped bonus potentialTuition Assistance ProgramEmployee Assistance Program Employer paidShort & long term disability Employer paid& More Employment Type & Schedule FLSA StatusFull TimeMonday Friday 745 am 430 pmNon Exempt Reports to Clinical Operations Manager Location Manhattan Plymouth MN 15700 37th AVE North Suite 230 Plymouth MN 55446 Primary ResponsibilitiesReceive and screen visitors and telephone calls providing general information both in person and over the phoneVerify patient demographic and insurance information prior to visits for all pre scheduled patients; perform data entry to ensure accuracyRegister all patients at each visit according to established policies capturing complete and up to date patient and insurance informationDocument patient payments including co payments past balances and other chargesSchedule patients for physician visits and maintain updated appointment calendars to optimize clinic efficiencyProcess all referral requests from physicians and patients promptly and accuratlyNotify clinical personnel of patient arrivals to ensure timely and efficient careManage and deliver departmental mail to relevant personnelTrack laboratory results for patients and follow up with lab companies in case of discrepancies or errorsCoordinate faxes file management and general office information to maintain organized operationsProcess and maintain medical records in compliance with HIPAA and company policiesConduct patient check out process payment for the current visit schedule future appointments and facilitate referrals and other orders as requested by the medical team QualificationsHigh School Diploma or equivalent is required1 year of customer service or patient facing experience is requiredExperience as a Medical Receptionist or similar is preferred To qualify this working experience should include some management of medical files electronic health records EHR payment processing insurance verification medical terminology and abbreviations and assisting with patient inquiriesStrong typing skills and working technical knowledge with the ability to learn new medical systems and troubleshoot technical issues with office equipment as neededMust possess excellent communication skills with the ability to effectively communicate with a varied audience both internally across multiple departments to patients and external professionals as neededMust be detail oriented and have strong organizational skills with the ability to maintain efficiency and accuracy while working in a fast paced environment To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed above are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Who We AreThe Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable safe and convenient setting Vivo is a national company with locations in 15 states providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you Our highly trained medical professionals are dedicated to delivering a safe comfortable and affordable solution for our patients We offer an array of advanced therapeutics and provide personalized care for every patient We are passionate about providing high quality patient care relationships with our referring Providers and nurturing our company culture Vivo Infusion has received The Gold Seal of Approval from The Joint CommissionThe Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve Learn more about Vivo by visiting our website httpsvivoinfusioncom WORK ENVIRONMENT & PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job the employee is regularly exposed to work near moving mechanical parts medical equipment and machinery The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals The noise level in the work environment is usually moderate Specific vision abilities required by this job include close vision color differentiation distance vision peripheral vision depth perception and ability to adjust focus While performing the duties of this job the employee is required to stand; walk and talk hear and smell Requires excellent visual acuity and manual dexterity The employee is frequently required to use hands to finger handle or feel and reach with hands and arms Heshe is frequently required to sit; stoop kneel bend crouch or crawl RECRUITMENT PRIVACY STATEMENT Notice to All Applicants Vivo Infusion posts all open positions on the Careers page of the company website httpsvivoinfusioncomcareers Applicants will never be asked to provide personal identification information eg SSN Drivers License Passport or financial information eg Banking Information during the application and Interviewing process We may request Contact details such as name address email address and phone numberEmployment history including previous employers and job titlespositionsBackground information including academicprofessional qualifications job qualifications education certifications or licenses details included in your CVresume transcripts and employment referencesNominated references including their name contact details employer and job roleProof of your eligibility to work in the USDesired salaryIf you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data please contact us at 855####### or emailing InfoVivoInfusioncom
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