DescriptionWho are we?As an innovative primary care provider, Avance Care is in the business of improving the standard of healthcare. By offering convenient, accessible, cost-effective healthcare services, we keep our patients at the center!Why us?
- Enjoy the perks of a family-like practice with the support of a large healthcare management company.
- We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
- Our company-wide growth means consistent opportunities for advancement.
Core Responsibilities
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients' information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
- Other duties as necessary
Qualifications
- 1-2 years of medical administration or customer service experience, required
- High school diploma or equivalent, required
- Associates degree, preferred
- Medical and/or administration certifications, preferred
What are we looking for?
- Excellent verbal and written communication
- Ability to maintain confidentiality
- Strong computer skills
- Strong attention to detail
- Team player
- Efficient time management and workload prioritization
- Strong multitasking skills
- Basic understanding of common medical terminology
Schedule
- 12-hour rotating shifts and rotating weekends
- Monday - Friday 7am-7pm; Saturday-Sunday 9am-3pm