Location: Modesto,CA, USA
BAZ Allergy, Asthma & Sinus Center is looking for a Medical Receptionist in our Modesto Clinic!
Address:1923 Coffee Road
Suite 12
Modesto, CA 95355
Hours: Monday - Friday 9am - 6pm
Benefits:
Health Insurance
Dental & Vision Insurance
401K
Accidental Death & Disability
Life Insurance
PTO & Holidays
Position Summary
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center.
* Follows office policies, procedures, and protocols as appropriate.
* Communicates effectively with other staff members.
* Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival.
* Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.
* Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.
* Maintains clean, orderly waiting room and work area.
* Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.
* Updates information in electronic patient charts according to policy and procedure.
* May perform specific Job Activities as assigned per office location
* Collect at the time of service
* Quote Insurance benefits and estimates
* Verify Insurance eligibility and authorizations
* Attendance is required for all In-Service trainings
* Travel to other clinics, within reasonable distance, will be required.
EDUCATION AND EXPERIENCE
* High school graduate or equivalent
* 3 years of office experience preferred. One year medical office experience preferred.
* Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.
* Knowledge of CPT & ICD-9/10 Coding System.
* Ability to operate a multi-line telephone system.
* Must be self-directed and able to work independently
* Attention to detail a must
* Professional, calm and courteous demeanor
* Excellent verbal and written communication skills
COMPUTER SKILLS
* Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred.
* Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of
the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
* Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
* Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
* Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
* Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Physical Demands
Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.