Location: Orchard Park,NY, USA
Facility: Trinity PC Orchard Park
Shift: Shift 1
Status: Part Time w/Benefits FTE: 0.600000
Bargaining Unit: Trinity Medical
Exempt from Overtime: Exempt: No
Work Schedule: Days
Hours:
Summary:
The Medical Receptionist is under the direct supervision of the office supervisor or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.
Responsibilities:
EDUCATION
* High School diploma or GED required
EXPERIENCE
Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting and reception oriented tasks
KNOWLEDGE, SKILL AND ABILITY
* Strong customer service and telephone skills
* General knowledge of medical insurance, health maintenance organizations and other health care related topics
* General knowledge of medical office procedures and terminology including ICD-10 and CPT coding
* Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email
* Desire and skill to meet the needs of the patient
* Possesses organization, communication (written and verbal) and time management skills
* Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives
* Can adapt to changing circumstances
* Possesses basic mathematical and analytical abilities
* Working knowledge of Electronic Health Record (EHR)
* Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
* Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)