Medical Record Clerk (on-site)
: Job Details :

Employment Type:Full timeShift:Description:At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.MercyOne Siouxland Medical Center has earned more national recognition for quality patient outcomes than any other hospital in the region. The medical center has earned multiple honors for its leadership and excellence in several clinical areas including cardiac care, orthopedic services, vascular surgery, stroke care and cancer care.Want to learn more about MercyOne Siouxland? Click here: Find a Location Sioux City, Iowa (IA), MercyOne SiouxlandJoin the MercyOne Family! We are looking to hire a Medical Records Clerk.As a Medical Records Clerk at MercyOne, you will be responsible for quantitative and qualitative assembly, analysis and re-analysis of all medical records. Verifies that all information and documents are retrieved as requested and notifies appropriate persons of chart deficiencies. Assures completion of deficiencies, maintains physician incomplete file, and locates and retrieves signed-out records. Handles and processes internal and external requests for health information as well as incoming calls, mail and courier distribution. Assures adherence to federal regulation and state law for all disclosures of information.* Retrieves all charts of discharged patients daily from the various units and/or departments of the hospital. Verifies the receipt of all IP, Ambulatory and Observation records.* Performs quantitative initial and re-analysis, by assigning deficiencies either in electronic or paper format.* Performs procedures related to filing, and monitoring incomplete charts, and notifies appropriate physicians and other hospital personnel of chart deficiencies.* Correctly assembles all IP, OP and Observation records and initiates media creation, bar code creation, and tracking system.* Answers the telephone and responds to telephone and visitor inquiries according to established policies and procedures and routes to appropriate person.* Completes patient record request that are going directly to the patient. All other requests will be handled by MRO (vendor for release of information) Staff will assure compliance to state and federal laws and regulations.* Utilizes Profile-Chart tracking, Profile deficiency, Profile ROI, and Power chart to process the completion of health information records as well as process requests for information.* Initiates actions to retrieve medical records that are checked-out or that are not received in the department. Is proficient in accessing records in storage, or digitally stored in scanfile.* Interacts with physicians to answer questions and solve chart completion problems.Schedule:* Days, Monday- Friday.General Requirements:* Must have a minimum of one-year related work experience in a hospital, medical record department, physician office, or other health care setting.* Must possess excellent verbal and written communications skills, presentation skills, advanced analytical skills, be well organized and maintain a highly professional manner and appearance. Strong interpersonal, consultative and relationship building skills to initiate and develop productive collaborative partnership with all levels of leadership across the organization.* Ability to effectively influence results, garner support and tactfully manage complex relationships within and across the organization.* Extremely high level of diplomacy and tact are required.* Ability to read the subtle nuances of situation and react/plan accordingly. Must be comfortable operating in a collaborative, shared leadership environment.Education:* Must be a high school graduate with business college courses helpful, but not required.Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.