Location: Rochester,NY, USA
Job Description:
+ Maintains the confidentiality, security and integrity of medical records according to policies along with State and Federal regulations.
+ Duties include application of a variety of work methods, familiarity with department and the following of pertinent policies, practices, procedures and government regulations.
+ Supports the daily operations of the practice by ensuring that patient needs are being met.
+ Performs a variety of duties to include, but not limited to data entry, scanning, faxing, copying, mailing, phone calls, chart boxing, provided direction and training to team members as instructed by leadership.
Job Responsibilities:
Customer Service
+ Manages incoming calls while providing necessary information.
+ Greeting patients and/or their personal representatives and providing directions as needed.
+ Communication with external customers such as but not limited to Payers, physician offices and other department.
Faxing /Faxing Work Queues
+ Monitors fax-in work queues and/or machines for incoming documents.
+ Prints out any requests for information/forms for completion.
+ Appropriately distributes documents in a timely manner for review or completion.
+ Sends appropriate information through outgoing faxes.
Release of Information
+ Analyzes an authorization for medical information/PHI to evaluate for HIPAA compliance prior to processing.
+ Receives and processes continuity of care, Medical Examiner, and referral requests for patient health information in accordance with company, state, and federal guidelines.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.