MEDICAL RECORDS CLERK
: Job Details :

GENERAL DESCRIPTION OF POSITION:The required hours for this position are Monday Friday 8:00am to 5:00pmWill ensure the maintenance of clinic patient records. Abide by organization information management processes to meet internal and external information needs. Position supports clinical decision making by keeping patient record information readily accessible throughout the system. Maintains all records in a secure place. Performs all duties which involve active interaction with the patient in a manner which ensures the patient has a pleasant and satisfactory experience. All interaction with the patients is in adherence to the PCMH principles, policies and procedures with a focus on customer relations.Professional Competence:Primary responsibility revolves around supporting clinical decision making by keeping patient record information readily accessible throughout the system in a secure manner.Organizational Support:Provides support with enhance access and continuity (PCMH standard 1 - i.e. assisting patient by answering phones timely and professionally, handling incoming request for records and being Courteous to patients) Tracking and coordination of care (PCMH standard V - i.e. , Follow up of requested information prior to appointment, complete referrals received in timely manner, expedite abnormal labsadiology by using alerts) Measure and Improve Performance (PCMH standard VI - i.e. assist in chart audits as requested, run record completion reports to include reminders and or delinquent notice flag to physicians, retrieve medical records from storage area, follow policy on destruction and purging of patient records.Quality Improvement:Encourage development of processes and investigate solutions as they relate to medical records ( i.e Maintaining inventory of medical records based on location, sorting of incoming mail to appropriate department, routing of faxes and prescription refills, Scanning documents into EMR, Filing charts numerically as per policy, and distributing correspondence to appropriate requestor.Privacy and SecurityMaintain patient privacy and confidentiality at all times. Special participation and delivery resulting from security risk management as it relates to medical records. Support privacy and security projects responding to audits and security control assessments to improve patient privacy and confidentiality. Support the Implementation of new security controls supporting organizational information systems as they relate to Medical Records.Professional Development: Knowledge of organizational policies and procedure and standard guidelines. Self-education and pursuant of yearly training or certifications to improve competency and increase development of skill set relevant to the job. Attend required meetings and participate in committees as requested. Maintain patient privacy and confidentiality at all times. Some examples for training classes or certifications relevant to this job description are HIPAA training related to Medical Records, technical classes to enhance workplace efficiency etc. Participate in educational research activities. Maintain professional courtesy at all times. Submit required documentation in a timely manner (licenses and certification renewals. continuing education documentation, etc.) Responsible for own safety as well as the safety of others. Attends work on a regular and predictable schedule in accordance with clinic leave policy and performs other duties assigned.POSITION DIRECTLY SUPERVISED: NoneQualificationsKNOWLEDGE, SKILLS, AND ABILITIES: (use of equipment, job-related knowledge, language, etc.)Knowledge of PCMH model.Knowledge of SC policies and procedures.Knowledge of HIPAA Privacy and Security requirements.Knowledge of laboratory techniques and procedures.Knowledge of providing excellent Customer Service skills when interfacing with providers, staff and clients.Knowledge of computer software (Microsoft Word, Excel, etc.) programs.Skilled in the operation and maintenance of laboratory testing instruments/equipment.Skilled in using EMR system.Able to read, write and spell accurately.Able to lift objects greater than 20 lbs.Able to bend, stretch, stoop, push, pull and lift.Able to stand and walk for extended periods of time.Able to operate standard office equipment such as a computer, monitor, fax machine, copier and telephone.Able to record, prepare and communicate appropriate reports.Able to determine work priorities.Able to multi-task; work cooperatively with others.Able to use Ariett Reqnet SystemAbility to maintain an effective and professional working relationship with the public and co-workers.Ability to work with people from diverse cultures.Ability to maintain a positive work environment.Ability to work in a fast-paced environment.Ability to maintain a flexible work schedule.Ability to maintain client and office confidentiality.Ability to communicate in both English and Spanish.Ability to provide transportation to other work sites.Ability to use the Time system.Ability to fully comply with the enhanced infection control requirements of the clinic.MINIMUM QUALIFICATIONS/CERTIFICATES/LICENSES/REGISTRATIONS REQUIRED: CMA/Phlebotomist with a minimum of one year work experience performing waived and moderately complex laboratory testing. Phlebotomy experience of all age groups and experience in working with the public. Current BLS/CPR Certification required. MLT Certification preferred. This position requires an initial N95 mask fit testing and annual test fitting thereafter unless there is a significant change during the year that requires retesting prior to the annual fit testing.SPECIAL INSTRUCTIONS: Due to the nature of SCF Services, it may be necessary for employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and to maintain service to the community. SPECIAL INSTRUCTIONS: This position requires travel. Employees must provide transportation. If an employee operates a personal motor vehicle in the performance of their official duties, the employee must possess a current valid Texas driver's license for the appropriate type of vehicle and Texas Liability insurance. This position requires that an employee's driving record be verified with law enforcement to ensure compliance with SC's driving policy. This position requires rotating coverage for weekend clinics. This position requires basic communication in both English and Spanish.