Medical Scheduler
: Job Details :

Description:

Tayani Institute is seeking a dynamic, energetic and knowledgeable Front Office and Scheduling Department Medical Scheduler to join our growing and thriving Ophthalmology/Optometry practice Call Center.

Our practice provides a broad array of ophthalmology, optometry, optical, and plastic surgery services. We are a high volume, fast-paced call center offering competitive compensation and benefits.

Benefits for full-time employees include health insurance (medical, dental, vision), PTO and profit-sharing plan.

Job responsibilities for Front Office & Medical Scheduler are as follows:

• Greet and check-in patients for scheduled appointments
• Answer incoming calls in a professional and courteous manner.
• Answer patients' questions and give them all information pertaining to all medical and cosmetic procedures provided in our practice.
• Schedule appointments for new and existing patients.
• Ensure that patients are scheduled with the appropriate doctor and location.
• Obtain patients' demographics and insurance information when entering them into the system.
• Work on any task or project assigned to you by management.
• Collect co-pays when copays apply.
• Scan all patients' personal and medical documents before shredding.
• Schedule patients' next appointment as recommended by the treating doctor.
• Travel to all satellite offices within Orange County, if needed.
• Any other duties that you may be assigned during your work day.

PM22

Requirements:

· Comfortable working in a fast paced medical environment

· Excellent customer service skills

· Ability to actively engage the patient

· Attention to detail

· Familiarity with medical insurance

· Excellent verbal, written and communication skills

· Pleasant attitude

· Excellent computer skills including Microsoft Office

· NextGen experience is a plus.

Compensation details: 18-27 Hourly Wage

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