Location: New York,NY, USA
Join VillageCare as a Full-Time Medicare Telesales Representative (Hybrid) and be part of a dynamic team dedicated to improving lives through healthcare solutions. This exciting opportunity allows you to make meaningful connections with clients, while enjoying the flexibility of hybrid-remote work.
You will benefit from a competitive salary range of $77,506 to $87,195, reflecting your expertise and commitment to excellence. You will be provided great benefits such as a generous PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b), Life and Disability, Commuter Benefits, Paid Family Leave, and Additional Employee Discounts. Don't miss the chance to be part of a forward-thinking organization that values integrity and recognizes your hard work. Embrace the future of healthcare sales with us!
VillageCare: Our Mission
VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years.
What it's like to be a Medicare Telesales Representative (Hybrid) at Medicare Telesales Representative (Hybrid)
As a Medicare Telesales Representative at VillageCare, you will play a pivotal role under the guidance of the Business Development/Training Manager, Sales Operations. This position requires you to engage positively and consistently with prospective members through daily telephone interactions. Your responsibilities will include educating potential clients about VillageCareMAX Medicare products, enrolling them over the phone, and managing a robust follow-up system on inbound leads. You will conduct sales presentations using approved scripts, aiming to meet or exceed monthly, quarterly, and annual quotas, while cross-selling and closing various product lines. By developing a strategic pipeline plan and leveraging sales technology, you will enhance your effectiveness in tracking call activities and maintaining relationships with referral sources.
Additionally, you will assist existing Medicare members throughout the Annual Enrollment Period (AEP), ensuring compliance with federal and state regulations, all while contributing to the growth and profitability of VillageCareMAX.
Are you a good fit for this Medicare Telesales Representative (Hybrid) job?
To thrive as a Medicare Telesales Representative at VillageCare, you'll need a unique blend of skills and qualifications. A high school diploma or equivalent is essential, along with an active New York Life and Health Insurance License. With 2-3 years of telesales or member/account service experience, a proven track record of delivering results will set you apart.
Your strong working knowledge of Medicare, Medicaid, and other government health programs will be critical in addressing prospective members' needs effectively. Additionally, familiarity with software tools such as call center systems and contact management software is important for tracking and managing interactions. Experience working with senior citizens and low-income individuals will enhance your ability to connect and communicate effectively, ensuring you can provide the compassionate and informed service that VillageCare values. Strong relationship-building skills will also be necessary for cultivating partnerships with referral sources and achieving sales objectives.
Join us!
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!