General Summary of Position The\rMedStar Capacity Transfer Center has a PRN opportunity at our Lanham, MD\roffice. The Transfer Coordinator provides services including: Emergency\rrequests to transfers critical patients to MedStar Hospitals for conditions\rsuch as heart attacks, strokes, trauma and other time sensitive emergencies;\rnon-emergency transfer requests to MedStar hospitals; dispatches helicopters\rand ground critical care ambulances; requests for ambulance and wheelchair\rtransports for all MedStar hospitals; coordination of critical responses such\ras in-hospital Code Heart; coordination of regional hospitals information\rduring disasters; critical radiology communications; and other critical\rcommunications for the MedStar Health system.Prior experience in an emergency/critical care setting is\rrequired.This department is open 24 hours a day and has openings for day,\revening, and overnight shifts. The shifts are typically 12 hours and every\rother weekend is required. This is an as-needed position and the number of hours worked each week will vary. \r\r Primary Duties and Responsibilities
Receives and processes requests for emergency and non-emergency patient transfers to MedStar Health hospitals.Dispatches and communicates with helicopters using multiple radio systems.Tracks aircraft and ambulance using Geographic Information Systems.Receives and processes requests for emergency and non-emergency patient transports to and from MedStar hospitals including helicopter, ambulance, wheelchair van and sedan.Determines appropriate mode of transport based on patient needs.Contacts physician and other providers using on-call schedules and paging or other text messaging systems. \r\r \r Minimum Qualifications Education
- High School Diploma or GED required.
- Specialized and/or advanced clerical, technical or other vocational training in emergency medicine/communications acquired during 1 - 2 years of additional job-related training required.
\r Experience
- 2 years in communications and/or healthcare such as EMT-B required.
\r Licenses and Certifications
- National Association of Air Medical Communication Center Specialist Certification - NAACS (current or prior registration) preferred
- NREMT - National Registry of Emergency Medical Technicians-Basic (EMT-B) (current or prior registration) preferred
- Emergency Medical Dispatcher (current or prior registration) preferred
- Medical Assistant (current or prior registration) preferred
- Certified Nursing Assistant (current or prior registration) preferred
\r Knowledge, Skills, and Abilities
- Proficiency in keyboarding (>60 words/minute preferred)
- Job requires extensive keyboarding, handwriting and use of telephone equipment
\r\r Why MedStar Health? At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through: \r
\r- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
\r- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
\r- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
\r- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
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\r About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.