Member Experience Consultant II - Multi-Site
: Job Details :

*We are actively recruiting for two openings in this role.*

Expand Your Impact Across Locations

Are you someone who thrives on variety, embraces new challenges, and values the chance to work in different environments? At Dutch Point Credit Union, we're looking for a dynamic eBranch Member Experience Consultant II - Multi-Site to deliver exceptional service across our virtual and in-branch member touchpoints.

This role offers the unique opportunity to make a meaningful impact by connecting with members in our innovative eBranch and providing critical support at various branch locations. You'll be at the forefront of redefining what it means to serve members, blending the best of technology and in-person interaction to create seamless experiences.

Why This Role Stands Out

Variety in Your Work

No two days will be the same. You'll get to:

• Support members virtually through our cutting-edge eBranch platform.
• Travel to different branches to assist members face-to-face as needed.
• Develop a deep understanding of diverse member needs and deliver customized solutions.

Professional Growth

• Build expertise in digital and in-person financial services.
• Access top-tier training and certifications, like the CUNA FiCEP program, to advance your career.
• Strengthen your problem-solving, communication, and financial counseling skills in diverse environments.

Flexibility and Challenge

• Work in varied settings, gaining exposure to different teams and member dynamics.
• Hone your adaptability and leadership skills as you provide seamless service across multiple locations.

Purpose and Impact

• Be part of a team that's committed to making a lasting positive difference in the lives of our members and communities.
• Contribute to the financial well-being of individuals and families by guiding them toward their goals.

Supportive Culture

• Join a workplace that values collaboration, innovation, and your personal success.
• Enjoy benefits designed to support your growth, well-being, and work-life balance.

If you're energized by the idea of working in dynamic environments and delivering world-class service wherever you're needed, this is the role for you.

Apply today to join our team of passionate professionals who are committed to creating meaningful experiences for every member at every point of their financial journey.

Read the full job description here: