Member Relationship Representative II
: Job Details :


Member Relationship Representative II

Sunmark Credit Union

Location: Schenectady,NY, USA

Date: 2024-11-16T19:39:29Z

Job Description:
Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our Good Vibes culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities. Our Schenectady, NY financial center is hiring!Business Hours: Monday & Tuesday 9am - 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.* Training for this position will be at our Latham office.Starting pay, $21-24/hr based on experience.The primary purpose of this position is to provide legendary service to members by welcoming them to the financial center while providing information regarding our credit union services.
  • Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines as needed.
  • Serves members by providing advanced consumer account information including IRA, Trust, Estate and Business accounts.
  • Researches and solves member questions, problems, and complaints.
  • Assist Management in maintaining our culture while achieving department sales goals. Conducts consumer account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy.
  • Achieves and maintains designation as Notary Public and provides notary services as requested.
Candidates should have a high school graduate/equivalent or higher with a minimum of one-year sales/customer service experience. Prior banking experience preferred. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook.*NMLS certification obtained within 6 months of employment.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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