Member Service Representative
: Job Details :

** Member Service Representative**

**Job Category****:** Member Services **Requisition Number****:** MEMBE001623 Showing 1 location **Job Details**

**Description**

**The Capital District YMCA is seeking dynamic Part-Time Member Service Rep to join their team!**

This position supports the work of the Y, a leading charity committed to strengthening community. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

**QUALIFICATIONS:**

* Previous work experience (1-3 years) in customer service, sales or related experience.

* Certifications required within 30 days of hire: CPR/AED, and First Aid.

* Excellent interpersonal and problem solving skills.

* Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

* Basic knowledge of computers

**Hourly rate is $13.25 per hour with a single membership and discounted childcare included!**

**Flexible hours! Weekend and closing shifts available!**

**Skills**

**Required**

**PC Experience** *Intermediate* **Problem Solving** *Intermediate* **Sales** *Advanced* **Work in diverse community** *Intermediate* **Telephone** *Advanced* **Data Entry** *Intermediate* **Customer Service** *Intermediate* **Communication** *Intermediate* **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Preferred**

High School Diploma/GED or better.

**Experience**

**Required**

**1-3 years:** Customer service, sales, or related experience.